Results 11 to 18 of 18
Improve BB speed?
This is a discussion on Improve BB speed? within the Sky Broadband help forums, part of the Sky Broadband help and support category; You're querying why your download speed is so low but aren't giving any info on what your line attenuation is ...
LinkBack URL
About LinkBacks- 08-06-07, 04:09 PM #11
Sky User Super Mod
Exchange:Broadband ISP: Sky Broadband Unlimited ProRouter: Sky Hub SR102Sky TV: Sky+HD box- Join Date
- Sep 2006
- Posts
- 6,091
- Thanks
- 20
- Thanked 53 Times in 48 Posts
Re: Improve BB speed?
You're querying why your download speed is so low but aren't giving any info on what your line attenuation is or your router sync speed. Without this it is impossible to give any advice.
So yes, your stats from your Sky router would be better than none.
As I've tried to explain to you before, download speed is not the same as sync speed. For instance your router could be syncing at a great speed but you're connected wirelessly and are getting a poor quality signal. This would give you a poor download speed despite your connection being fine.
Advertisement- 08-06-07, 04:10 PM #12
Sky User Member
Exchange:Broadband ISP: MaxRouter:Sky TV:- Join Date
- Apr 2007
- Posts
- 11
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Improve BB speed?
I've also tried wired, if this matters. So I'll plug in the Sky router now. Before I do, what exactly am I looking for?
- 08-06-07, 04:15 PM #13
Sky User Super Mod
Exchange:Broadband ISP: Sky Broadband Unlimited ProRouter: Sky Hub SR102Sky TV: Sky+HD box
- Join Date
- Sep 2006
- Posts
- 6,091
- Thanks
- 20
- Thanked 53 Times in 48 Posts
Re: Improve BB speed?
Your attenuation and sync speed would be a good start.
Oh look - I've just said that in the previous post
- 08-06-07, 04:23 PM #14
Sky User Member
Exchange:Broadband ISP: MaxRouter:Sky TV:
- Join Date
- Apr 2007
- Posts
- 11
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Improve BB speed?
No need to be rude.
Originally Posted by Saturday 
Your attenuation and sync speed would be a good start.
Oh look - I've just said that in the previous post
- 08-06-07, 04:29 PM #15
Sky User Member
Exchange:Broadband ISP: MaxRouter:Sky TV:
- Join Date
- Apr 2007
- Posts
- 11
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Improve BB speed?
ADSL Link Downstream Upstream
Connection Speed 3776 kbps 768 kbps
Line Attenuation 53.0 db 31.5 db
Noise Margin 7.1 db 13.0 db
My attenuation seems to be quite high. Is this because there is an extension cable attactched?
- 08-06-07, 04:44 PM #16
Sky User Member
Exchange:Broadband ISP: MaxRouter:Sky TV:
- Join Date
- Apr 2007
- Posts
- 11
- Thanks
- 0
- Thanked 0 Times in 0 Posts
- 08-06-07, 05:00 PM #17
Sky User Member
Exchange: GravesendBroadband ISP: 02Router: Non Sky RouterSky TV: Sky+- Join Date
- Oct 2006
- Location
- Gravesend
- Posts
- 606
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Improve BB speed?
detailed stats are needed m8 you can find your detailed stats using this
Sky Netgear DG834GT utility version 0.4
click GET detailed modem statistics
do as screen says then open with note pad and copy and paste onto here
Please take a moment and upgrade your bit torrent client to the latest version.
Help traffic shaped users by enabling protocol encryption in Az or µT
- 08-06-07, 05:12 PM #18
Sky User Member
Exchange: Livingston Bridge (ESLVB)Broadband ISP: Sky Broadband UnlimitedRouter: ER115Sky TV: SkyQ- Join Date
- Nov 2006
- Location
- Livingston
- Posts
- 238
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Improve BB speed?
The line attenuations quite high suggesting your quite far from your exchange! meaning.......your speed at 3 meg isnt as bad as you seem to think! ( Get rid of the extension cable and plug the router into your MAIN bt phone point ) and also post your full stats. Originally Posted by Ashketchup
Your paying £10 for the MAX service which is "UP TO 16 Meg" so if your line can only hold 3 meg then 3 meg is all you will get and no amount of whinging will make it better.
What were you getting BEFORE you came to Sky Broadband?http://www.speedtest.net/
Users armed with a little knowledge are dangerous things!
Step away from the keyboard slowly............your right to use the internet has been revoked!
You have a 'PEBKAC' problem
Reply With Quote
