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    Moving House

    This is a discussion on Moving House within the Sky Broadband help forums, part of the Sky Broadband help and support category; Moving house in a fortnight and was wondering how long Sky BB normally take to make the switch between properties ...

    1. #1
      Knight's Avatar
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      Moving House

      Moving house in a fortnight and was wondering how long Sky BB normally take to make the switch between properties (after BT activate the landline)?

      Any help gladly appreciated.


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    3. #2
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      TSx
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      Re: Moving House

      Quote Originally Posted by Knight View Post
      Moving house in a fortnight and was wondering how long Sky BB normally take to make the switch between properties (after BT activate the landline)?

      Any help gladly appreciated.
      Usually around 7 days to cease the line and a further 10 days to activate the new line. (17-20 days in total). You could ask MHO to start the cease now...

      I'm not certain though, theres now a dedicated MHO department and things may have changed

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      Re: Moving House

      Thanks for the info, il give them a ring to find out.

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      Re: Moving House

      I was told yesterday that after BT activate the line at your new house it will take 7 days for that info to be available to Sky and at that time you can reapply for BB at the new property.

     

     

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