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    Secure Sites

    This is a discussion on Secure Sites within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello everyone, I finally got activated yesterday and am getting fantastic download speeds. The only problem is that I can't ...

    1. #1
      glyndav's Avatar
      glyndav is offline Sky User Member
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      Secure Sites

      Hello everyone,

      I finally got activated yesterday and am getting fantastic download speeds. The only problem is that I can't connect to any secure sites, it just times out. I've tried everything I can think of but can't get on to the natwest online banking page. Has any one else had similar problems or got an idea what might be causing this?

      Thanks

      Glyn


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    3. #2
      murdock's Avatar
      murdock is offline Sky User Member
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      Re: Secure Sites

      Quote Originally Posted by glyndav View Post
      Hello everyone,
      I can't connect to any secure sites, it just times out. I've tried everything I can think of but can't get on to the natwest online banking page. Has any one else had similar problems or got an idea what might be causing this? Thanks
      Glyn

      Welcome glyndav.
      The NatWest online banking site was down for most of yesterday.
      The Primeline service was also in a mess.
      Today everything is back to normal.
      I use it regularly. Try an alternative browser if you still have problems.
      I normally use Firefox but find NatWest works better with Explorer6.

    4. #3
      murdock's Avatar
      murdock is offline Sky User Member
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      Re: Secure Sites

      Ironically I recently downloaded a new firewall (Comodo)
      to try, after a report on Cnet.
      To my horror I then found I could not log on to NatWest or SkyUser.
      I jumped to the conclusion that the problem was the firewall
      and had to do all kinds of computer resets.
      Later I found out that problem was with two of my favourite sites.
      Today everything is working fine with Comodo.

     

     

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