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    Sky Down Again

    This is a discussion on Sky Down Again within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, My BB went down again 2nite about 20.55 in Highcliffe, Any bodyelse got the same...

    1. #1
      angusg65's Avatar
      angusg65 is offline Sky User Member
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      Angry Sky Down Again

      Hi, My BB went down again 2nite about 20.55 in Highcliffe,
      Any bodyelse got the same
      Last edited by angusg65; 27-05-07 at 10:19 PM.


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    3. #2
      Keiran2K8's Avatar
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      Re: Sky Down Again

      Nope, All fine here. - REDDITCH

    4. #3
      RubberJohny's Avatar
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      Re: Sky Down Again

      I had a bit of a slow connection earlier but thats expected around this time on a Sunday. Maybe Sky were messing with the exchange

      DUDLEY


      PSN ID: BlacksiteUK

    5. #4
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      Re: Sky Down Again

      Hi my Sky BB connection went down about 30mins ago. I rang Sky Tech support straight away and they said it was something to do with the authentication of teh servers so most Sky BB customers lost their connection. Obviously my connection is now working fine.

    6. #5
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      Re: Sky Down Again

      My broadband is down again too.
      I'm on the connect package but trying to get off it as it only seems to affect connect users.
      i was told i could move and then had a letter aksing me to contact sky and was told that BT have a problem with my phone number and post code not matching.
      Getting sick of the drops in connection. i know its cheap but should still be reliable

    7. #6
      angusg65's Avatar
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      Re: Sky Down Again

      Hi,Thanks I can never get any good info out of CS. Mine is still off, hopefully
      it will be up soon

    8. #7
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      Re: Sky Down Again

      My connection dropped about that time too but the Mosseywell utility fired it back up after about 5-6 seconds. Only drop out today (famous last words).
      One day you are the pigeon, but most days just the statue ...

    9. #8
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      Re: Sky Down Again

      Also the women on the phone said the engineers are working on the problem right now and should be sorted by latest tomorrow morning. I am on the Connect package too so must just be Connect customers affected. Does this happen often (I have only had Sky BB since last week)?

      By the way Curls28 I had the same problem as you - phone number supposedly not matching my postcode (obviously a load of rubbish). I couldn't orginally order Sky BB because of that reason. I was getting nowhere with the people on the Sky BB sales line so I emailed them instead, explaining the problem and it all got sorted within 2 days.

    10. #9
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      Re: Sky Down Again

      My connection is back now.

      Thanks for the advise about the postcode phone number problem. Will try getting in touch again and getting it sorted cus i would prefer to be on the mid package.

    11. #10
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      Re: Sky Down Again

      Been down for 1 1/2 hours or more just now and was down for about 30 mins before 3pm. Connect, oh the irony!

     

     
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