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    Help With Frequent Disconnection

    This is a discussion on Help With Frequent Disconnection within the Sky Broadband help forums, part of the Sky Broadband help and support category; so i'd have to contact sky to get my line capped? i'd happily do that if it meant i wasn't ...

    1. #51
      Bav's Avatar
      Bav
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      Re: Help With Frequent Disconnection

      so i'd have to contact sky to get my line capped?

      i'd happily do that if it meant i wasn't getting disconnected.

      as for the mosseywell bounce, copied it to my start menu but to try it.

      question, can u use the utilty on more than one machine, and if so, at the same time?

      thanks


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    3. #52
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      Re: Help With Frequent Disconnection

      I am fairly sure you can only have it running on one machine. What you must remember is that it is controlling the router, if it was installed and running on more than one machine, there would be conflicts. Maybe Mosseywell or someone else could confirm this.

    4. #53
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      Re: Help With Frequent Disconnection

      Quote Originally Posted by Bav View Post
      so i'd have to contact sky to get my line capped?

      i'd happily do that if it meant i wasn't getting disconnected.

      as for the mosseywell bounce, copied it to my start menu but to try it.

      question, can u use the utilty on more than one machine, and if so, at the same time?

      thanks
      Before you ring Sky you could use Sky Netgear DG834GT utility version 0.4 to set your noise margin a little higher, this will slow your speed but may help with your issues, you can clear any changes by reseting the router, problem with getting capped by Sky is you will probably be stuck with it even if it dosen't fix your problem

    5. #54
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      Re: Help With Frequent Disconnection

      but in theory i can have it installed on two machines, and switch between the two, as long i dont have mosseywell running on both computers at the same time?

    6. #55
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      Re: Help With Frequent Disconnection

      There is nothing to stop you having it installed on more than one PC, as long as it is not running on more than one. I was hoping someone else would confirm this, as I am basing this purely on the fact that I think it would cause conflicts if running on more than one PC. I could be wrong!

    7. #56
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      Re: Help With Frequent Disconnection

      morning folks,

      still with the disconnection issue, and cant figure out what it is but...

      i'm using the mosseywell utilty and i cant believe how good it is!

      i've been on the net since monday morning and its been uninterupted usage.

      i'm sure mosseywell has had to restart the router a few times but its not affected me in the slightest (apart from slow web pages and the odd msn disconnection)

      (fingers & toes crossed!) its keeps me with uninterupted usage and to guys..

      thanks.

      Bav

    8. #57
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      Re: Help With Frequent Disconnection

      question.. i'm running mosseywell bounce 1.7.0 but it keeps on crashing and wanting to send an error report everytime i try to look at the 'current' and 'detailed' stats pages.. any idea why.

      tried using version 1.8.0 but that version is not as good as i find it sluggish, slow at startup, and find that the router reboots more often.

    9. #58
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      Re: Help With Frequent Disconnection

      just so you know, all connect customers went down for pretty much all day today...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #59
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      Re: Help With Frequent Disconnection

      thanks for the reply but my mosseywell bounce utility keeps crashing when selecting 'display current' and 'display deatiled' stats options in the program. even this morning... could it be a software bug?

     

     
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