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    Extremely slow internet

    This is a discussion on Extremely slow internet within the Sky Broadband help forums, part of the Sky Broadband help and support category; My download is fine, and very fast, however my browing at times! its so unbeliveably slow.... anyone got any ideas?...

    1. #1
      edwardw's Avatar
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      Extremely slow internet

      My download is fine, and very fast, however my browing at times! its so unbeliveably slow....
      anyone got any ideas?
      Connected @ 13mbit on SkyMAX


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    3. #2
      Alan b's Avatar
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      Re: Extremely slow internet

      I have no idea, but the same happens to me around 9pm and has been for the alst week or so.

    4. #3
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      Re: Extremely slow internet

      Might be worth extracting your detailed stats with this Sky Netgear DG834GT utility version 0.4 and post them here, might show up a problem.

    5. #4
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      Re: Extremely slow internet

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 12163 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 8.6 12.5
      Attn(dB): 35.0 20.8
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 12220 864
      Rate (Kbps): 12163 764
      G.dmt framing
      K: 241(0) 24
      R: 14 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 96 68
      B: 240 23
      M: 1 8
      T: 1 1
      R: 14 16
      S: 0.6313 7.7037
      L: 3231 216
      D: 64 8
      Counters
      SF: 4478640 4478638
      SFErr: 3296 26
      RS: 456821310 38068423
      RSCorr: 19144311 587203305
      RSUnCorr: 88789 0

      HEC: 2953 23
      OCD: 20 0
      LCD: 0 0
      Total Cells: 2068431561 129968982
      Data Cells: 29464433 16893331
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 3637 15
      SES: 2796 0
      UAS: 31 15
      Total time = 1 days 27 min 28 sec
      SF = 5463900
      CRC = 166848
      LOS = 36
      LOF = 0
      ES = 3637
      Latest 1 day time = 27 min 28 sec
      SF = 102400
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      Latest 15 minutes time = 12 min 28 sec
      SF = 46512
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      Previous 15 minutes time = 15 min 0 sec
      SF = 55888
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5361500
      CRC = 166846
      LOS = 36
      LOF = 0
      ES = 3636
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55888
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55889
      CRC = 24
      LOS = 0
      LOF = 0
      ES = 9
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 55950
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0



      There goes
      Connected @ 13mbit on SkyMAX

    6. #5
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      Re: Extremely slow internet

      You have high levels of CRC errors randomly occuring, which means the router is continuously error correcting and hence slow your speed. I had this problem you need to plug your router into the test socket behind the master face plate to discount internal wiring issue's.

    7. #6
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      Re: Extremely slow internet

      Well everything seems nice and fast tonight but these are my stats anyway:

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 448 Kbps, Downstream rate = 7616 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: OFF
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 10.3 20.0
      Attn(dB): 29.0 18.0
      Pwr(dBm): 19.8 11.6
      Max(Kbps): 8352 980
      Rate (Kbps): 7616 448
      G.dmt framing
      K: 239(0) 15
      R: 16 16
      S: 1 8
      D: 16 2
      ADSL2 framing
      MSGc: 1 1
      B: 239 15
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0666 9.0000
      L: 1920 128
      D: 16 2
      Counters
      SF: 14756122 14756120
      SFErr: 200 0
      RS: 1003416350 125427020
      RSCorr: 113700967 8
      RSUnCorr: 1675 0

      HEC: 184 0
      OCD: 3 0
      LCD: 0 0
      Total Cells: 210934995 0
      Data Cells: 13836689 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 26361 0
      SES: 10060 0
      UAS: 2019 0
      Total time = 1 days 22 min 34 sec
      SF = 96472973
      CRC = 580540
      LOS = 1116
      LOF = 0
      ES = 26361
      Latest 1 day time = 22 min 34 sec
      SF = 79689
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 2
      Latest 15 minutes time = 7 min 34 sec
      SF = 26700
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52989
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 2
      Previous 1 day time = 24 hours 0 sec
      SF = 5082263
      CRC = 59
      LOS = 2
      LOF = 0
      ES = 52
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    8. #7
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      Re: Extremely slow internet

      Looks like you've had a bout of CRC errors as well Alan B, line probs or internal wiring most likely culprit!

    9. #8
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      Re: Extremely slow internet

      Im pretty sure its not internal wiring, as its cat5 wiring from adslnation nt5 plate, on the adsl only signal extension.

      I installed it myself so its a straight cable, and their shouldnt be any problems!

      Anything else it could be?

      The router?
      Connected @ 13mbit on SkyMAX

    10. #9
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      Re: Extremely slow internet

      Would try connecting Straight to the ADSL nation just in case. It could be the BT line of course, I dont think it would be the router, I got through 3 of them B4 I found the fault was elsewhere. Have you got any phone extensions connected to the non ADSL side of the ADSL nation socket? if so 2 or 3 wires connected?

    11. #10
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      Re: Extremely slow internet

      Yeah there is the one extension, for the sky box, and there are two wires.


      I cant really connect it downstairs any more as i cut up the only long ethernet cable i had to use as the phone wire lol

      Thing is, this problem has only started recently, and ive had sky since september or so!
      Connected @ 13mbit on SkyMAX

     

     
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