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    Hello All - Wooo Hooo

    This is a discussion on Hello All - Wooo Hooo within the Sky Broadband help forums, part of the Sky Broadband help and support category; I finally popped my cherry GOOD one Sky, Got My router when they said, got activated when they said, (ok ...

    1. #1
      jaye944's Avatar
      jaye944 is offline Sky User Member
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      Hello All - Wooo Hooo

      I finally popped my cherry

      GOOD one Sky,

      Got My router when they said, got activated when they said,
      (ok the CD didnt work (98se))

      But I'm online

      DownStream Connection Speed 3872 kbps
      UpStream Connection Speed 768 kbps

      Upstream Downstream
      Line Attenuation 53.0 db 31.5 db
      Noise Margin 8.8 db 11.0 db


      I'm on Base........... and getting 3meg !!!!!!!!!!!

      This is ssssssssso fast compared to my 56k dial up.

      ok, I'm still learning.

      so some quick questions

      1> an FAQ on email pls
      2> Gone into the router and changed password, there is a firewall there,
      loads of toolss..
      3> is there somthing I can put on the taskbar which will give me readout of stats, speed etc

      oh, do I need to log off the router or just power it down, or just shut it down with the PC

      oh yeah I can talk on the phone and use the net now


      SMALL things plz me I know ))

      I'm so happy

      hope to be a part of the community now...................


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    3. #2
      BuckleZ's Avatar
      BuckleZ is offline Sky User Member
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      Re: Hello All - Wooo Hooo

      Seems you've been put onto Max
      BT Infinity

    4. #3
      jaye944's Avatar
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      Re: Hello All - Wooo Hooo

      Is this a mistake then ?

      The letter said "Your broadband broadband base is provided under the sky broadband subsripption...."

      Quote Originally Posted by BuckleZ View Post
      Seems you've been put onto Max

    5. #4
      tnd010081's Avatar
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      Re: Hello All - Wooo Hooo

      RE router stats.

      Here's a utility that provides router stats

      Internet Software

    6. #5
      BuckleZ's Avatar
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      Re: Hello All - Wooo Hooo

      Quote Originally Posted by jaye944 View Post
      Is this a mistake then ?

      The letter said "Your broadband broadband base is provided under the sky broadband subsripption...."
      Well you've got the large upload Max has, and Base is a 2mb service
      BT Infinity

    7. #6
      IWasNotTheEnemy's Avatar
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      Re: Hello All - Wooo Hooo

      either be quiet as Sky have bumped u up by mistake or call CS and check cause more than likely you'll be on Max.....

    8. #7
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      Re: Hello All - Wooo Hooo

      Been telling them that they ain't charging me since November, they don't seem to be taking any notice. Oh well gave up ringing them now.

    9. #8
      jaye944's Avatar
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      Re: Hello All - Wooo Hooo

      Thankxs

      Quote Originally Posted by tnd010081 View Post
      RE router stats.

      Here's a utility that provides router stats

      Internet Software

    10. #9
      jaye944's Avatar
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      Re: Hello All - Wooo Hooo

      on the phone to Sky,
      they said they have me on the MAX package but see that I signed up for the BASE package


      Quote Originally Posted by IAmNotTheEnemy View Post
      either be quiet as Sky have bumped u up by mistake or call CS and check cause more than likely you'll be on Max.....

    11. #10
      jaye944's Avatar
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      Re: Hello All - Wooo Hooo

      They had me on Max, but there paperwork said I signed up with base,

      so downgraded me to bass (they say they usually dont change the package the first 12months), ok to upgrade of course !

      as it was there fault they've downgraded and I never paid the 40 setup fee, looks like thats been waived,

      so...... I'm quids in, nice one sky


     

     

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