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    Can someone have a look at my detailed stats please?

    This is a discussion on Can someone have a look at my detailed stats please? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Just tried getting some stats - could someone comment on them please - it's been up for only 2 ...

    1. #1
      JED's Avatar
      JED
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      Can someone have a look at my detailed stats please?

      Hi

      Just tried getting some stats - could someone comment on them please - it's been up for only 2 hours and there are 930 CRC errors? Is this correct????

      Many thanks.

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 4096 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 19.7 14.0
      Attn(dB): 46.0 29.5
      Pwr(dBm): 19.8 0.8
      Max(Kbps): 5824 1120
      Rate (Kbps): 4096 416
      G.dmt framing
      K: 129(0) 14
      R: 16 16
      S: 1 16
      D: 32 2
      ADSL2 framing
      MSGc: 1 1
      B: 129 14
      M: 1 16
      T: 1 1
      R: 16 16
      S: 1.1230 17.0666
      L: 1040 120
      D: 32 2
      Counters
      SF: 15290 15288
      SFErr: 0 0
      RS: 1039756 64974
      RSCorr: 0 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 2514885 0
      Data Cells: 4035 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 27 0
      SES: 22 0
      UAS: 90 0
      Total time = 2 hours 4 min 49 sec
      SF = 432733
      CRC = 930
      LOS = 54
      LOF = 0
      ES = 27
      Latest 1 day time = 2 hours 4 min 49 sec
      SF = 432733
      CRC = 930
      LOS = 54
      LOF = 0
      ES = 27
      Latest 15 minutes time = 4 min 49 sec
      SF = 15290
      CRC = 0
      LOS = 10
      LOF = 0
      ES = 2
      Previous 15 minutes time = 15 min 0 sec
      SF = 51108
      CRC = 555
      LOS = 9
      LOF = 0
      ES = 5
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 2
      LOF = 0
      ES = 2
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 50989
      CRC = 217
      LOS = 8
      LOF = 0
      ES = 7


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    3. #2
      Koala5's Avatar
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      Re: Can someone have a look at my detailed stats please?

      No that seems a liitle high, you need to plug the router into the test socket behind the face plate of your master socket, if the errors improve you may have a problem with internal wiring.

    4. #3
      Saturday's Avatar
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      Re: Can someone have a look at my detailed stats please?

      @JED

      It looks like you've been heavily capped by Sky (including your upstream) and despite this giving you a very high noise margin your line is still generating errors.

      You have a serious line problem, probably your local wiring. Are you using an extension to connect the router?

      See the cabling and faceplate help forum for info on how to identify and fix line problems. This subject has been covered many, many times before.

      Remove the noise problem and get uncapped and you could expect to connect at ~7750kbps, possibly more.

    5. #4
      JED's Avatar
      JED
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      Re: Can someone have a look at my detailed stats please?

      Thanks for the comments guys - the stats were taken from the TEST SOCKET by the way! I have got BT coming tomorrow as the line goes very crackily from time to time. If the sort this out I will get the cap removed from SKY.

      By the way - after 23 hours over 6000 errors:

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 1728 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 30.3 14.0
      Attn(dB): 47.0 30.5
      Pwr(dBm): 19.6 11.8
      Max(Kbps): 1920 736
      Rate (Kbps): 1728 416
      G.dmt framing
      K: 55(0) 14
      R: 16 16
      S: 4 16
      D: 8 2
      ADSL2 framing
      MSGc: 1 1
      B: 129 14
      M: 1 16
      T: 1 1
      R: 16 16
      S: 1.1230 17.0666
      L: 1040 120
      D: 32 2
      Counters
      SF: 370218 370216
      SFErr: 3232 614
      RS: 6293712 1573418
      RSCorr: 155391 8116
      RSUnCorr: 19703 0

      HEC: 2969 410
      OCD: 53 146
      LCD: 0 16
      Total Cells: 25621567 0
      Data Cells: 31924 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 253 0
      SES: 145 0
      UAS: 176 0
      Total time = 23 hours 15 min 44 sec
      SF = 4910173
      CRC = 6493
      LOS = 753
      LOF = 0
      ES = 253
      Latest 1 day time = 23 hours 15 min 44 sec
      SF = 4910173
      CRC = 6493
      LOS = 753
      LOF = 0
      ES = 253
      Latest 15 minutes time = 44 sec
      SF = 2588
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52989
      CRC = 1628
      LOS = 4
      LOF = 0
      ES = 94
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 4
      LOF = 0
      ES = 3

    6. #5
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      JED
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      Re: Can someone have a look at my detailed stats please?

      Check this out:

      Noise margin of over 30dB and as soon as I made a call on the landline - dropped to 5.3dB!!!! I was on the phone to Tier 3 when they capped me at 4Mb - probably because the noise margin would have been so low as I was using the phone at the same time.

      I hope BT sort the issue out tomorrow!

      JED

     

     

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