Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 16

    max or mid?

    This is a discussion on max or mid? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am paying for max at the moment but my download speeds are only hitting between 6 and 7 mb, ...

    1. #1
      redgaz26's Avatar
      redgaz26 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Location
      cumbernauld
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      max or mid?

      I am paying for max at the moment but my download speeds are only hitting between 6 and 7 mb, can i phone sky and move down to mid and will my speed remain the same or is it likely to drop?


    2. Advertisement
    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
      Exchange:
      Broadband ISP: Sky Broadband Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,086
      Thanks
      20
      Thanked 52 Times in 47 Posts

      Re: max or mid?

      You can ask - most times they will move you - it may depend on the agent you get.

      Your downstream speed should stay the same, your upstream speed will drop to 416kbps. I can't advise whether your download speed will stay the same as it could be that your sync speed is well above 8000kbps but, for example, you're using wireless and this is only giving you a low percentage of your downstream speed in downloads i.e. you've given insufficient information - I'd need to see your simple router stats.
      Last edited by Saturday; 14-05-07 at 02:52 PM.

    4. #3
      redgaz26's Avatar
      redgaz26 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Location
      cumbernauld
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: max or mid?

      heres my stats, i'm connected via erthernet cable does this make a difference?
      <imgsrc=<a href="http://photobucket.com" target="_blank"><img src="http://i177.photobucket.com/albums/w214/redgaz26/Picture1.png" border="0" alt="Photo Sharing and Video Hosting at Photobucket"></a>

    5. #4
      redgaz26's Avatar
      redgaz26 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Location
      cumbernauld
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: max or mid?

      sorry thought i could upload a screenshot but didn't work

    6. #5
      GedNE's Avatar
      GedNE is offline Sky User Member
      Exchange: 0191
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      152
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: max or mid?



      Can't help directly, but added ya image for you..

    7. #6
      redgaz26's Avatar
      redgaz26 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Location
      cumbernauld
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: max or mid?

      cheers how did u do it, i can do it other forums?

    8. #7
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
      Exchange:
      Broadband ISP: Sky Broadband Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,086
      Thanks
      20
      Thanked 52 Times in 47 Posts

      Re: max or mid?

      Looking at your stats you are capped at 8096kbps (and probably on G.DMT). If you moved to Mid your connection would remain the same except for the upstream as already mentioned.

      Of course a question that springs to mind is why you are capped. I assume you have line problems. Sort these out and uncapped on ADSL2+ your attenuation would support a connection speed of ~15000kbps.

    9. #8
      GedNE's Avatar
      GedNE is offline Sky User Member
      Exchange: 0191
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      152
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: max or mid?

      Quote Originally Posted by redgaz26 View Post
      cheers how did u do it, i can do it other forums?
      Quickly as don't wish to hijack your thread..

      Basically press the insert image button, a script box will pop up and the simply enter the actual "image URL" link (ie: http://i177.photobucket.com/albums/w...6/Picture1.png ).. g/l with your issue!

    10. #9
      redgaz26's Avatar
      redgaz26 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Location
      cumbernauld
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: max or mid?

      thanks i think i'll give them a phone, no point paying 10 a month if i can't reach the speed!!!!!!

    11. #10
      redgaz26's Avatar
      redgaz26 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Location
      cumbernauld
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: max or mid?



      just tested my speed so i can pay 5 less a month and still reach these speeds?

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION