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    Still waiting

    This is a discussion on Still waiting within the Sky Broadband help forums, part of the Sky Broadband help and support category; fingers crossed again for yer steve...

    1. #101
      SatDish's Avatar
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      fingers crossed again for yer steve
      "To help would be a great adventure"


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    3. #102
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      good luck steve

    4. #103
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      Quote Originally Posted by Steve View Post
      Well tomorrow 11th October is the day that BT are going to fix my phone line so with any luck I should then have broadband as well.
      I hope so Steve, but I wouldn't hold your breath.

      I'm still waiting (supposed to be 12th Sept), and when I phoned the Order Status number for the umpteenth time yesterday, they said they'd run out of tie pairs at the Aylesbury exchange and couldn't connect anyone. They've ordered more, apparently, but couldn't give any sort of timeframe on when they'd arrive.

      Don't know if that's true, because I've been told an awful lot of different things by Sky, but thought I'd let you know what they said.

      Good luck, anyway.

      Cheers,

      John

    5. #104
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      Still no phone line or broadband....BT don't seem any better than Sky at sorting my problems out.

      Been on the phone to BT 3 or 4 times now and they still won't tell me what the problem is, in the meantime I have to put up with using my mobile to phone people and my broadband at work to e-mail.

      So still not happy

      Steve.

    6. #105
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      Some good news at last.......BT phoned me this morning and told me they are going into the exchange tomorrow to fix the fault.

      So fingers crossed I should all be up and running tomorrow.

      Steve.

    7. #106
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      Still big problems I have the phone line back but no broadband there is still a problem in the exchange.

      Bt have informed Sky so god knows how long it's going to take now!!!

      Steve

    8. #107
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      Just spent over 1 hour on the phone to Sky.........Cancelled the whole lot TV and broadband so this will be my last entry on this post.

      I feel that a huge weight has been lifted off my shoulders this has been the worst nightmare ever.

      Thanks for all the help and kind words.

      Steve.

    9. #108
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      Sorry to hear your experience with Sky, has been a negative one @ steve!

    10. #109
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      Quote Originally Posted by Steve View Post
      Just spent over 1 hour on the phone to Sky.........Cancelled the whole lot TV and broadband so this will be my last entry on this post.
      That makes 2 of us. Except I've kept the TV because I rely on Sky+ too much.
      I've been told the marker will be off my line by Sunday, so only 5 days till I can give BT a ring.

      I'd be interested to know if anyone in Aylesbury actually gets connected in the forseeable future.

      Cheers,

      John

     

     
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