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This is a discussion on Still waiting within the Sky Broadband help forums, part of the Sky Broadband help and support category; fingers crossed again for yer steve...
- 10-10-06, 05:11 PM #101Site FounderExchange: Gravesend, NDGRABroadband ISP: Virgin XXL 200Router: Non Sky RouterSky TV: Yes
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fingers crossed again for yer steve"To help would be a great adventure"
- 10-10-06, 05:17 PM #102
good luck steve
- 10-10-06, 05:17 PM #103
I'm still waiting (supposed to be 12th Sept), and when I phoned the Order Status number for the umpteenth time yesterday, they said they'd run out of tie pairs at the Aylesbury exchange and couldn't connect anyone. They've ordered more, apparently, but couldn't give any sort of timeframe on when they'd arrive.
Don't know if that's true, because I've been told an awful lot of different things by Sky, but thought I'd let you know what they said.
Good luck, anyway.
- 13-10-06, 10:28 AM #104
Still no phone line or broadband....BT don't seem any better than Sky at sorting my problems out.
Been on the phone to BT 3 or 4 times now and they still won't tell me what the problem is, in the meantime I have to put up with using my mobile to phone people and my broadband at work to e-mail.
So still not happy
- 16-10-06, 09:09 AM #105
Some good news at last.......BT phoned me this morning and told me they are going into the exchange tomorrow to fix the fault.
So fingers crossed I should all be up and running tomorrow.
- 17-10-06, 12:14 PM #106
Still big problems I have the phone line back but no broadband there is still a problem in the exchange.
Bt have informed Sky so god knows how long it's going to take now!!!
- 17-10-06, 04:36 PM #107
Just spent over 1 hour on the phone to Sky.........Cancelled the whole lot TV and broadband so this will be my last entry on this post.
I feel that a huge weight has been lifted off my shoulders this has been the worst nightmare ever.
Thanks for all the help and kind words.
- 17-10-06, 04:55 PM #108Skyuser Serial SpammerExchange: RedditchBroadband ISP: Max & VM VIP-85 & Be* ProRouter: Sagem F@ST 2504Sky TV:
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Sorry to hear your experience with Sky, has been a negative one @ steve!
- 18-10-06, 10:45 AM #109
I've been told the marker will be off my line by Sunday, so only 5 days till I can give BT a ring.
I'd be interested to know if anyone in Aylesbury actually gets connected in the forseeable future.