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    what speed should i be able to get?

    This is a discussion on what speed should i be able to get? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Sky have capped my line and I can't get them to change it. I'm pretty sure I can get ...

    1. #1
      s11's Avatar
      s11
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      Post what speed should i be able to get?

      Hi,

      Sky have capped my line and I can't get them to change it. I'm pretty sure I can get a lot more than what I get now, can anyone help by looking at my stats ?

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 6880 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 16.4 14.0
      Attn(dB): 21.0 14.5
      Pwr(dBm): 17.6 8.5
      Max(Kbps): 10816 1248
      Rate (Kbps): 6880 768
      G.dmt framing
      K: 216(0) 25
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 216 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0737 8.6153
      L: 1736 208
      D: 64 8
      Counters
      SF: 119544797 119544795
      SFErr: 0 810
      RS: 3834078932 479259845
      RSCorr: 4768954 3986
      RSUnCorr: 0 0

      HEC: 0 540
      OCD: 0 4
      LCD: 0 2
      Total Cells: 2911548395 0
      Data Cells: 102899362 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 27 0
      Total time = 1 days 12 hours 32 min 7 sec
      SF = 119544797
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 12 hours 32 min 7 sec
      SF = 2654520
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 2 min 7 sec
      SF = 7469


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    3. #2
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      Re: what speed should i be able to get?

      Welcome to the forum

      You've been put on G.DMT and it looks like you've been capped at 6880kbps. Your line is showing practically zero errors and even though the errors would be higher uncapped I'd be surprised if they went up a great deal. The only way to find out is to get uncapped and the only way to get uncapped is persuade Sky T3.

      Uncapped on ADSL2+, with a relatively noise free line your attenuation would easily support Sky's top speed of ~16000kbps.

    4. #3
      s11's Avatar
      s11
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      Re: what speed should i be able to get?

      thanks for your help i'll get on to sky

     

     

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