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    How do we get the password?

    This is a discussion on How do we get the password? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I received a mail from Sky informing me about my Username. However, there's no mention about how the password ...

    1. #1
      arindamroy's Avatar
      arindamroy is offline Sky User Member
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      How do we get the password?

      Hi,

      I received a mail from Sky informing me about my Username. However, there's no mention about how the password will be sent.

      Regards
      ARoy


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    3. #2
      laulp5's Avatar
      laulp5 is offline Sky User Member
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      my username and password were sent together on the same letter

    4. #3
      SatDish's Avatar
      SatDish is offline Site Founder
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      if you allready have a mysky account then you wioll use that password
      "To help would be a great adventure"

    5. #4
      arindamroy's Avatar
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      Quote Originally Posted by laulp5 View Post
      my username and password were sent together on the same letter
      I rechecked the letter I received from Sky. Am pretty sure it has no mention of password in that letter.

    6. #5
      LNB's Avatar
      LNB
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      Scan it and post here, we will check for you.
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

    7. #6
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      I haven't got a letter with a password on it yet neither. But it did say on the letter with my username that I should login using my existing sky.com password.
      it says "Once your sky broadband box is installed and BT have activated your line you will be ready to login and access all that sky broadband has to offer. To login you will need to use the username below.

      Username: STEVVIE

      you should login using your existing sky.com password. If you cannot remember this, you can reset it via sky.com or by contacting sky customer services on 0870 609 1357"

      the strange thing is there is NO mention where your supposed to use this username/password
      Last edited by stevvie; 08-09-06 at 11:56 PM.

    8. #7
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      Quote Originally Posted by LNB View Post
      Scan it and post here, we will check for you.
      personnally maybe better to pm it then put it on a public forum




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