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    Considering switching to Sky Broadband.

    This is a discussion on Considering switching to Sky Broadband. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Very true, I'm calling AOL to get another MAC in a moment, it'll be fun dealing with their customer service ...

    1. #11
      Heybunny's Avatar
      Heybunny is offline Sky User Member
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      Re: Considering switching to Sky Broadband.

      Very true, I'm calling AOL to get another MAC in a moment, it'll be fun dealing with their customer service again...

      It says they don't support wireless so if I can't get the DS on with that then I'll just buy the Nintendo USB thing with the money I'll save. ^_^

      EDIT: Just got off the phone with "Alan". Apparently I'll get my MAC within 48-72 hours.
      Last edited by Heybunny; 08-05-07 at 08:07 PM.


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    3. #12
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      Re: Considering switching to Sky Broadband.

      Unfortunately however, it doesn't support wireless, I take it this means I can't get my DS or Wii online regardless.
      This does not mean that you cannot use wireless on your network, just that the exchange is not a WiFi one. IE, it does not send out wireless broadband signals, only wire. Very few exchanges are WiFi enabled.

    4. #13
      argo56's Avatar
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      Re: Considering switching to Sky Broadband.

      My advice - keep away from sky. I use broadband 90% to play games online. Sky are my 3rd ISP and my gaming experience is totally shot - lag, connectivity issues. After 3 months of swapping routers, rebooting routers, changing network adapters, using my neighbours kit - I've had enough and as soon as I can get through to them (the 08705 515 515 technical line is down today for "technical problems" !!!!) I will be requesting that they give me my MAC code so I get away.
      I have used almost all of the excellent advice given on this site to resolve my issues but with no joy.
      This company is making me INSANE!!

    5. #14
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      Heybunny is offline Sky User Member
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      Re: Considering switching to Sky Broadband.

      Hmm, I ordered only a few hours ago too. They had run out of Max so they said they'd put me on Mid til BT update the exchange (sometime this month apparently). I'll see how it goes with the trial week first then decide I guess, since I've already ordered.

    6. #15
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      Re: Considering switching to Sky Broadband.

      Well at least you have given them the chance, not everybody has problems, and remember you have 8 days to get out of it. Hope everything works out for you.




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    7. #16
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      Re: Considering switching to Sky Broadband.

      Completely agree, not everyone has issues. My set up was fine for two weeks then went pear-shaped. Thing is though, look at how many people post to this site with post set-up problems - funny enough that's the clincher for me, I can see the large amount of people with issues trying to resolve through the Sky helplines and think to myself I don't want to wait weeks and weeks of them tring to resolve something that should'nt be happening in the first place. I really am intrigued as to why I'm getting issues after two years of zero problem service with my two other ISP's - is the Sky kit at the exchanges really that bad?
      It would be interesting to poll how many people have suffered "technical" issues for the first time after coming to SKY from other ISP's - just a thought!

    8. #17
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
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      Re: Considering switching to Sky Broadband.

      For gaming the upload speed of your line is as important as your download speed. My upload speed went from 200k/sec up to 760k/sec and World of Warcraft and Lord of The Rings online became a lot more resposive and a lot less laggy (even though pings stayed the same) as your game client is able to get data to the game servers faster.

      This is my 4th Broadband ISP in 7 years and frankly none of them have gone smoothly in the setup and so far none of them have been any good in the customer service department although NTHell was by the far the worse with BT and Sky tying for 2nd atm.

      It looks ike when it works it works well and when it doesn't it really gets fubared pretty badly so hopefully everything stays good for you.

     

     
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