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    Modem syncing but thats it

    This is a discussion on Modem syncing but thats it within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just got my broadband switched over to Sky. Plugged it all in - Router seems to sync ok but then ...

    1. #1
      psychocandy's Avatar
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      Modem syncing but thats it

      Just got my broadband switched over to Sky.

      Plugged it all in - Router seems to sync ok but then doesnt connect.

      Logged it to the router and it says the link has synced but its not connected.

      One thing I notice is that theres no user name for logging in? Is this right?

      Also, the router seems clamped down a bit. How do u run basic setup on it?


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    3. #2
      fihart's Avatar
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      Re: Modem syncing but thats it

      The user name is coded into the firmware. To address the router user interface type 192.168.0.1 into the address bar of Internet Explorer and at login box User name is admin Password is sky.

    4. #3
      psychocandy's Avatar
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      Re: Modem syncing but thats it

      Quote Originally Posted by fihart View Post
      The user name is coded into the firmware. To address the router user interface type 192.168.0.1 into the address bar of Internet Explorer and at login box User name is admin Password is sky.
      I see - thanks. So each box is encoded with the user name and password before its sent out to the user? Bet they never get that wrong !!!

    5. #4
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      Re: Modem syncing but thats it

      I had the same problem when I first got sky..... turned out that I hadn't quite pushed the modem cable into the phone socket on the router properly!!!!

      Hope its that simple for you too.

     

     

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