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    Anyone having trouble with the Sky Portal

    This is a discussion on Anyone having trouble with the Sky Portal within the Sky Broadband help forums, part of the Sky Broadband help and support category; I was getting errors when logging in to the Sky BB Portal. I loaded the latest Adobe Flash player and ...

    1. #1
      Annie UK's Avatar
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      Anyone having trouble with the Sky Portal

      I was getting errors when logging in to the Sky BB Portal.

      I loaded the latest Adobe Flash player and I'm not accessing the site without errors.

      This may just be that the site is fixed and nothing to do with Flash but it's worth a try and will do no harm.

      BTW, I'm using IE7RC1


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    3. #2
      Unregistered's Avatar
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      Unhappy Portal Down

      Hi,

      There are problems with the Portal, spoke to Tech Support early this morning and their engineers are working on it. Activated yesterday and not been able to sign in yet.

      Loz

    4. #3
      Annie UK's Avatar
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      Portal Up

      It seems to be workin now so maybe the Flash player was a red herring after all

    5. #4
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      About that Sky portal.... do you use the username/password given in the activation letter because I've tried and it doesn't work??
      Also is it case sensitive?

    6. #5
      GPKing's Avatar
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      Yes use the user/pw in the letter and it IS case sEnSiTiVe.

      Actually the entire site is "sensitive" and has suffered many, many problems.

      When I first got connected on 25 Aug I was unable to login - Sky support confirmed this was due to technical issues at their end.

    7. #6
      Annie UK's Avatar
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      Talking

      This site is up and down more than a clown on a trampoline

     

     

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