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    Activation Day passes...

    This is a discussion on Activation Day passes... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Whitedot, I think you need to have two messages - One from aying CEASE and then another saying PROVIDE. I'd ...

    1. #41
      fly4fun's Avatar
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      Whitedot, I think you need to have two messages -
      One from aying CEASE and then another saying PROVIDE. I'd check to make sure Sky had processed its side of the order.

      I'm still waiting for my connection (due on the 7th). Too late and too tired to call now, but will call tomorrow. Hopefully home early enough to do so!


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    3. #42
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      I now have two messages on there after checking. The PROVIDE bit still says it's to be done today, like - not sure if I can see that happening.

      Can anyone confirm, would my Tiscali (DataStream) be non-functional if my Sky was active?

    4. #43
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      If it says today it probably will be, and yes!
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

    5. #44
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      Thank you for your speedy reply!

    6. #45
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      You're welcome!
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

    7. #46
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      Placed 11 Sep 2006
      Description CHANGE
      Appointment No date yet
      Date due 11 Sep 2006
      Status In progress
      Last update 11 Sep 2006
      Latest update Your order is in progress.
      PROVIDE LLU LINE SHARE PSTN

      Well, nothing has happened.

      Will have to give them a ring tomorrow and see what the problem is.

    8. #47
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      Now I get 'There is currently a problem retrieving the requested page. Please try again and if the problem persists please try again later. We apologies for any inconvenience caused.' on that order.

      EDIT - the information from my previous post is back, unchanged.
      Last edited by whitedot; 12-09-06 at 01:12 AM.

    9. #48
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      Quote Originally Posted by whitedot View Post

      Will have to give them a ring tomorrow and see what the problem is.
      I would refrain from this tactic. You are likely to become frustrated held in a queue, and would probably be none the wiser after the call. Give it a couple of days before ringing. I would suggest your changeover is imminent. As for the order tracker, it is getting some welly at the moment, no wonder it doesn't work!
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

    10. #49
      NewsreadeR's Avatar
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      the impression we get on here is there is between a 3 to 5 day delay on the order - not Sky but BT




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    11. #50
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      Thanks for the replies people. I'm strangely impatient, despite the fact that i'm fine as I am for now.

     

     
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