Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 8 FirstFirst 1234 ... LastLast
    Results 11 to 20 of 76

    Activation Day passes...

    This is a discussion on Activation Day passes... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Beephe Am I likely to be without service and does anyone think I will be charged again? ...

    1. #11
      laulp5's Avatar
      laulp5 is offline Sky User Member
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      Essex
      Posts
      27
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Quote Originally Posted by Beephe View Post
      Am I likely to be without service and does anyone think I will be charged again?
      I'd also like to know the answer to this as I am due to pay another 23 to Orange on the 13th and really could do without it. When I told Sky about this I did not get an offer of them paying for another month. I guess it depends on who you get through to at their end.


    2. Advertisement
    3. #12
      mikey4020's Avatar
      mikey4020 is offline Sky User Moderator
      Exchange: Halfway/WSHAL
      Broadband ISP: O2 Premium (4th Aug)
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Aug 2006
      Location
      Scotland, UK
      Posts
      611
      Thanks
      0
      Thanked 0 Times in 0 Posts
      My activation was due today and I still haven't been activated, my old isp is stilll working as normal. Will phone them later and report back what they say.

    4. #13
      Shayes6's Avatar
      Shayes6 is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      Wallasey
      Posts
      51
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Suffering myself.

      Activation due for 29th August. Got a call the day before to say there would be a small delay. Called 4th Sept was told it would be sometime in the week. Called the 6th was told by provisions it would be the 7th. Called 7am yesterday & was told it will definately be by 12am that night, called again 6pm to make sure & was told the same. Called 6am this morning & was advised the line was showing as active, but too early to check with provisioning. Just called now & told yes there is a delay & I can either wait a day or two to see if it gets sorted, or cancel the order, resubmit it & it will be another 9-10 days.

      Why does one department not know what the other is doing?

      Have decided to give it until Monday & then decide.

      Comically I got another promo email yesterday asking me to sign up

      Thankfully Im on a month to month contract with Zen, so even though its cost me a month more than anticipated, at least I havent lost my connection.

    5. #14
      mrmojo's Avatar
      mrmojo is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Posts
      90
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Guys, don't worry too much... I was due to be activated yesterday (as per BTs tracker) and I didn't get activated until about 3pm today.

      If your order is in BTs tracker and you can still use your old ISP, it's BT's problem and BT will need to fix it. Seems that a lot of them are getting delayed, which isn't surprising as BTs 'works first time' llu migration statistic is an absymal 80% .

      Though if you haven't got your router, that's a real problem and sky should work that out ASAP.

    6. #15
      stevvie's Avatar
      stevvie is offline Sky User Member
      Exchange: Bradwell Abbey (SMBA)
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Aug 2006
      Location
      Milton Keynes
      Posts
      149
      Thanks
      0
      Thanked 0 Times in 0 Posts
      I'm the same as mikey4020, due to be activated today but still here on my nildram account.

    7. #16
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48
      yep it would appear they about 24 hours behind schedule - hang on in there - not much longer




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    8. #17
      fly4fun's Avatar
      fly4fun is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      On the Eastenders Map
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Have gone through a few threads, but where is this BT activiation tracker site? Does it only work if you are going from BT or is it any previous ISP?

      I was supposed to go live on the 7th. Now the 9th (ok, only by a few mins!) but no activation as yet....

    9. #18
      SatDish's Avatar
      SatDish is offline Site Founder
      Exchange: Gravesend, NDGRA
      Broadband ISP: Virgin XXL 200
      Router: Non Sky Router
      Sky TV: Yes
      Join Date
      Aug 2006
      Location
      Kent, UK
      Posts
      5,206
      Thanks
      42
      Thanked 41 Times in 28 Posts
      Blog Entries
      1
      i was due the 8th but they didnt say what year so im not that worried
      "To help would be a great adventure"

    10. #19
      flogster's Avatar
      flogster is offline Sky User Member
      Exchange: Ewell
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Location
      Epsom, Surrey
      Posts
      63
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Fly4fun, am in the same boat! Was due for 7th, now into early hous of the 9th (am working) and still not switched over.

      The BT site has slightly been updated though, in as much as it now says;

      Date due 07 Sep 2006
      Status In progress
      Last update 08 Sep 2006 (!!!!)
      Latest update Your order is in progress.

      I finish work in 10 mins so am hoping that something might be in place when I wake up. Not putting any money it though....

      17" Intel iMac Mutts Nuts - OS 10.4.8
      (also running Windows via Boot Camp)

    11. #20
      laulp5's Avatar
      laulp5 is offline Sky User Member
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      Essex
      Posts
      27
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Quote Originally Posted by fly4fun View Post
      Have gone through a few threads, but where is this BT activiation tracker site? Does it only work if you are going from BT or is it any previous ISP?
      To get the BT tracker go to www.bt.com then click 'small & medium business' then click ' track an order ' and select 'track landline order'. You may need to sign up with an online account with BT, if you haven't already.

      I believe it works for all previous ISPs.

     

     
    Page 2 of 8 FirstFirst 1234 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION