Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Update

    This is a discussion on Update within the Sky Broadband help forums, part of the Sky Broadband help and support category; Further to my previous post. My router stays, on at last. I now have problems with emails - I cannot ...

    1. #1
      swiftflo's Avatar
      swiftflo is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Unhappy Update

      Further to my previous post.
      My router stays, on at last. I now have problems with emails - I cannot send or receive them in either windows mail or sky web mail. I have rung support, they tell me there is a fault on the line and will get back to me in 4 to 5 days on the problem.
      What a load of crap, I can see me returning to my trouble free ntl (virgin).
      I cannot believe all these problems after only 3 days.


    2. Advertisement
    3. #2
      Alan b's Avatar
      Alan b is offline Sky User Member
      Exchange:
      Broadband ISP: Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: 2 x Sky+ HD
      Join Date
      Sep 2006
      Posts
      4,188
      Thanks
      18
      Thanked 56 Times in 52 Posts

      Re: Update

      Sounds a load of rubbish to me, how can a fault on the line prevent you from either sending or recieving emails ?

    4. #3
      swiftflo's Avatar
      swiftflo is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Update

      Exactly

    5. #4
      murdock's Avatar
      murdock is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2006
      Posts
      1,029
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Update

      Quote Originally Posted by swiftflo View Post
      they tell me there is a fault on the line and will get back to me in 4 to 5 days on the problem.I cannot believe all these problems after only 3 days.
      If you wait another 5 days you lose your legal right
      to cancel the contract?


      My Max. Faster, Cheaper, Better.

    6. #5
      swiftflo's Avatar
      swiftflo is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Update

      Realised this have sent an email to sky cancelling contract and also posted a letter to them. Hopefully I should get the contract cancelled as my line (broadband) activation was on the 24/4/07.
      Fingers crossed.
      Whilst I know Sky is only 10 per month and Virgin will cost me 39 thats the way I am going. (even if I have to pay 10 per month to the end of my Sky contract.
      Cannot be doing with all this hastle.
      I noticed to day I can send emails but when I try to receive any I am continually asked to confirm user name and password and still cannot receive, as I said before what a load of crap.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION