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    Enforcing download limits

    This is a discussion on Enforcing download limits within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am currently on the mid package, thus have a download limit of 40GB a month. I have this month ...

    1. #1
      XPUser's Avatar
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      Enforcing download limits

      I am currently on the mid package, thus have a download limit of 40GB a month. I have this month currently downloaded 43GB and uploaded 22GB.

      I have thus gone over the limit. This is the first time this has happend since I have been with sky (approx 5 months).

      Do sky enforce this limit? I would assume they do.

      What will happen now, will they stop me from using the broadband connection or will they just reduce my speed till the end of the month?


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    3. #2
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      Re: Enforcing download limits


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      Re: Enforcing download limits

      Thanks for the quick reply sc0tsman

      I checked my emails yesterday, and had no email from sky. Will keep an eye on the mailbox till the end of the month. Maybe snice its a first offence, they are giving me some leeway

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      Re: Enforcing download limits

      Quote Originally Posted by XPUser View Post
      - - - - - I checked my emails yesterday, and had no email from sky. - - - - - - Maybe snice its a first offence, they are giving me some leeway
      Noticed any dark cars with blacked out windows?

      JaX

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      Re: Enforcing download limits

      Quote Originally Posted by JaXanim View Post
      Noticed any dark cars with blacked out windows?

      JaX
      Funny you should say that....no dark cars, but there has been a ford transit parked outside for the last three days, which hasnt moved

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      Re: Enforcing download limits

      Last month I downloaded approx 127Gig, this month will be higher....

      still no email from sky

      No matter, I will be going onto Max soon.

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      Re: Enforcing download limits

      Funny you should say that....no dark cars, but there has been a ford transit parked outside for the last three days, which hasnt moved

      The transit's hidden occupant is probably also taking your boadband useage up higher?!
      Rosie
      12591 kb/s Download 579 kb/s upload

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      Re: Enforcing download limits

      Quote Originally Posted by sassylady View Post
      The transit's hidden occupant is probably also taking your boadband useage up higher?!
      I have the wireless functionality turned off on the router, I connect to it directly.

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      Re: Enforcing download limits

      First can I ask how you guys know how much you've downloaded?

      Anyhow, I found out from Wanadoo customer support once when I phoned regarding another query that the usage cap is only enforced if it is drastically over and are only checked manually because the internal processes weren't in place to handle the vast number of people who exceeded their cap by a small percentage.

      I've since moved to Sky but I guess the principle is the same. There will be a threshold to the capping of a very small percentage so I wouldn't worry.
      "Man who walk through airport door sideways is going to Bangkok..."


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      Re: Enforcing download limits

      I doubt if Sky are capable of measuring what you download, but I am pretty sure BT can. BT will be charging Sky for bandwidth used on it's Connect service. I don't know what the charge will be, but according to what I have heard , it is around 60p per Gig. I don't know how long Sky will take this hit from heavy downloaders, but they obviously can't do it indefinitely. I would think BT charge Sky in bulk for what they supply.

     

     
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