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    Migrated and 0_o

    This is a discussion on Migrated and 0_o within the Sky Broadband help forums, part of the Sky Broadband help and support category; ello. I have just migrated from Tiscali over to Sky as I read good reports on many folks getting well ...

    1. #1
      malcnunn's Avatar
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      Migrated and 0_o

      ello.
      I have just migrated from Tiscali over to Sky as I read good reports on many folks getting well over the 10mb connection with the max package .
      "Ill have some of that !" i thought , and so...
      .. almost 3 months (yes thats right!) and im connected , however , I seem to be connected at 3mb from a package description of "up to 16mb".
      I migrated from a perfect 8128/468 connection with tiscali to a connection with sky at 3000/768 .
      Im no gimp and have done all the usual stuff and needless to say im asking for advice here before i spend the next 12 weeks trying to get through to yet another cruddy tech support team .
      Is there any secrets or sound advice on where I should start or go to start trying to get a better connection .
      A few bits of info are i live 150m from exchange , my snr is good and have a 9db margin set . i get decent pings , no drops and a perfect download speed and upload speed on which my modem reports i connect at (i had a perfect 8mb dl with tiscali) .
      I want to stay with sky and hate the thought of having to move again and so im hoping some uber advice is inbound !

      Thanks in advance


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      Re: Migrated and 0_o

      Couple of things to try:

      Locate and try the test socket

      http://www.skyuser.co.uk/forum/view-master.html

      Then post your stats from the test socket as per this thread

      http://www.skyuser.co.uk/forum/view-routerstats.html

      So we can see what you are syncing at.




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    4. #3
      malcnunn's Avatar
      malcnunn is offline Sky User Member
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      Re: Migrated and 0_o

      ADSL Link Downstream Upstream
      Connection Speed 3008 kbps 768 kbps
      Line Attenuation 9.0 db 9.0 db
      Noise Margin 32.4 db 13.0 db

      the noise margin figures are higher than I had when connected to tiscali (was around 21db then on the downstream if that helps).

      I will test my master socket later today and post those results too.
      Thanks

     

     

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