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    Broadband goes down when phone used

    This is a discussion on Broadband goes down when phone used within the Sky Broadband help forums, part of the Sky Broadband help and support category; For some reason, when someone makes a phone call or the phone rings, the broadband goes down. I have changed ...

    1. #1
      Sue's Avatar
      Sue
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      Broadband goes down when phone used

      For some reason, when someone makes a phone call or the phone rings, the broadband goes down. I have changed the ADSL box that goes into the phone socket but it makes no difference. It is now getting pretty annoying. Any ideas anyone?


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    3. #2
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      Re: Broadband goes down when phone used

      Sounds like dodgy a filter[s].

      Give another one a try but 3 dodgy filters would be a tad iffy.

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      Re: Broadband goes down when phone used

      Two dodgy filters in a row? I am wondering if there is something wrong with the router. I never had any problems at all with my last ISP (Tiscali), rarely any down time.

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      Re: Broadband goes down when phone used

      its more than likely your socket or a issue at the exchange.

     

     

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