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    BT Speedtest Not Working

    This is a discussion on BT Speedtest Not Working within the Sky Broadband help forums, part of the Sky Broadband help and support category; Have Sky blocked this for Connect users? For the last 2weeks it doesn't work, i enter my phone number and ...

    1. #1
      BuckleZ's Avatar
      BuckleZ is offline Sky User Member
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      BT Speedtest Not Working

      Have Sky blocked this for Connect users? For the last 2weeks it doesn't work, i enter my phone number and get...

      Unexpected result received when querying the network to find your services connection details. Please try again shortly, but if this problem persists raise the issue with your service provider.

      Kind of annoying as my line profile has been stuck a few times and it was the only way to tell for sure it was now i've no idea.
      BT Infinity


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    3. #2
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      TheDoctor is offline Sky User Member
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      Re: BT Speedtest Not Working

      Hi
      ive just tried works ok for me and im on connect

      Results Image not loaded

      Test1 comprises of Best Effort Test: -provides background information.
      IP profile for your line is - 7150 kbps
      DSL connection rate: 448 kbps(UP-STREAM) 8128 kbps(DOWN-STREAM)
      Actual IP throughput achieved during the test was - 5601 kbps

      If you wish to discuss these results please contact your ISP.

      If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

      Your test has completed please close this window to exit the performance tester.

     

     

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