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    confused about my broadband speed, help please. :)

    This is a discussion on confused about my broadband speed, help please. :) within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi all ok when i log on to my sky router it says this DownStream Connection Speed 3488 kbps UpStream ...

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      confused about my broadband speed, help please. :)

      hi all

      ok when i log on to my sky router it says this
      DownStream Connection Speed 3488 kbps
      UpStream Connection Speed 416 kbps

      now when i do a speed test on the net it says i am getting 2600kbps down speed

      how do i get it to what it says on my router?

      thanks
      si


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      Re: confused about my broadband speed, help please. :)

      That's a reasonable download limit, as there are overheads etc for using it.

      You will never get line speed downloads unfortunately.




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      Re: confused about my broadband speed, help please. :)

      it did say 2100 untill i turned it off and on again now its saying nearly 4000 bloody things are confusing..

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      Re: confused about my broadband speed, help please. :)

      The best way to get your router stats are using the test socket

      http://www.skyuser.co.uk/forum/view-master.html

      Post your stats from there and also make sure your connection is optimized

      Optimising your Broadband Connection

      Then try a speed test.




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      Re: confused about my broadband speed, help please. :)

      yeah man i got it in the master socket anyway, using the cables that came with it, would unplugging all the other phone sockets help?

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      Re: confused about my broadband speed, help please. :)

      If you are in the test socket, behind the master socket, then that is the same as having nothing else plugged in.

      There is a difference between the master and the test socket (which is behind it)




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      Re: confused about my broadband speed, help please. :)

      lol oh i didnt know that ill try it now thanks

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      Re: confused about my broadband speed, help please. :)

      ok now i want to keep every phone unpluged lol look at the speed increase

      DownStream Connection Speed 6976 kbps
      UpStream Connection Speed 416 kbps

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      Re: confused about my broadband speed, help please. :)

      Yep - you have a wiring problem.

      Its up to you now, whether you are confident enough to sort it out.

      Here is a thread I started about changing mine:

      Try your master socket for better results




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      Re: confused about my broadband speed, help please. :)

      thanks for all this help dude much appreciated, but all that on that page has confused me, do i have to do the work myself because we only had the phone line put in the other day could i ring bt and say they **** up and need to come fix it?

     

     
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