Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 16 of 16

    confused about my broadband speed, help please. :)

    This is a discussion on confused about my broadband speed, help please. :) within the Sky Broadband help forums, part of the Sky Broadband help and support category; Did BT fit the extensions? BT normally will only accept responsibility up to the master socket. If you use the ...

    1. #11
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: confused about my broadband speed, help please. :)

      Did BT fit the extensions?

      BT normally will only accept responsibility up to the master socket.

      If you use the test socket - that is direct to the outside network, so that eliminates any internal wiring. If BT come out, all they will do is test the test socket and see that there is no problem.

      If you have the faceplate plugged into the master socket (not the test socket) and the connection is poorer, that means the internal wiring is at fault and they would probably charge you.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser


    2. Advertisement
    3. #12
      desolation91's Avatar
      desolation91 is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Posts
      19
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: confused about my broadband speed, help please. :)

      yeah bt did all the extensions, but i rand them and told me to ring sky to get them to fix it, i have read the link you gave me and i dont really understand what to do with it, i really need some one who knows what they are doing to sort it,

    4. #13
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: confused about my broadband speed, help please. :)

      Well tbh if you are not confident, I would not even start on trying to resolve it.

      The only thing you could try is to ring BT and explain that in the test socket your connection is excellent, and in the extensions it is halved.

      This is not a Sky problem for once.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    5. #14
      desolation91's Avatar
      desolation91 is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Posts
      19
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: confused about my broadband speed, help please. :)

      well.. lol bloody bt arnt going to fix it i spoke to some stupid idiot that was saying cause i not on bt broadband they not sorting it, so i was saying it not the bloody broadband its the cableing but he was having non of it , do you know any online picture tutorials to fix it.
      thanks
      si

    6. #15
      desolation91's Avatar
      desolation91 is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Posts
      19
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: confused about my broadband speed, help please. :)

      lol sod it ill try it myself lol.. its the best way to learn lol, but just a quick question do i put all the extension phone lines in the back on the new master socket?

    7. #16
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: confused about my broadband speed, help please. :)





      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION