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    Router freezes every 5 mins

    This is a discussion on Router freezes every 5 mins within the Sky Broadband help forums, part of the Sky Broadband help and support category; Having some issues with my SKy Netgear Router. It keeps freezing after 5 mins - yes timed it! It loses ...

    1. #1
      quackingyellow's Avatar
      quackingyellow is offline Sky User Member
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      Router freezes every 5 mins

      Having some issues with my SKy Netgear Router.

      It keeps freezing after 5 mins - yes timed it! It loses internet connection and then freezes for around a minute. Then it flashes between the standby light and the tick.

      I've tried the black reset button but does nothing. I've tried to call Sky Broadband but their technical people are well, not very technical. They've supposedly despatched a new router (I called them over a week ago and called them yesterday - no one had ordered it).

      Any advice? Is it my router that's gone kaput?!

      Thanks in advance


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    3. #2
      NewsreadeR's Avatar
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      Re: Router freezes every 5 mins

      Hi

      Try posting your stats

      http://www.skyuser.co.uk/forum/view-routerstats.html

      Also towards the bottom of that page it shows where the UPnP is, try turning that off.




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    4. #3
      quackingyellow's Avatar
      quackingyellow is offline Sky User Member
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      Re: Router freezes every 5 mins

      Hi Newsreader

      I'm not around at where I'm using Sky Broadband so can't post my stats at the mo. I will do when I get a chance.

      Cheers

     

     

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