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    Keep getting disconnected when I'm downloading!

    This is a discussion on Keep getting disconnected when I'm downloading! within the Sky Broadband help forums, part of the Sky Broadband help and support category; I changed my RJ11 to a new cable last week with no luck so it can't be that. The 169 ...

    1. #11
      jamie21's Avatar
      jamie21 is offline Sky User Member
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      Re: Keep getting disconnected when I'm downloading!

      I changed my RJ11 to a new cable last week with no luck so it can't be that. The 169 was a typo by the way, meant to say 192.168.0.1!

      I'm sure it can't be a cable fault anyway, as I'm only unable to access the router page the second it gets disconnected...what if I bought a new router and tried that?


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    3. #12
      gadgesxi's Avatar
      gadgesxi is offline Sky User Member
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      Re: Keep getting disconnected when I'm downloading!

      Im having a very similar problem, but its with my laptop which is wireless. I cant access the router page via the laptop but can via the pc which is hardwired. Thing is laptop is downloading via a newsreader no problem but internet explorer wont work?

    4. #13
      jamie21's Avatar
      jamie21 is offline Sky User Member
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      Re: Keep getting disconnected when I'm downloading!

      I called Sky Broadband about this problem and the guy told me deleting my cookies/internet files should solve the problem?!

      How can that be the solution?! As I expected it didn't work...I'm not sure what to do now, what should I tell Sky?

     

     
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