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    Connection problem

    This is a discussion on Connection problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; When I power up my pc at home and want to start using the net, I allways have problems conecting, ...

    1. #1
      hodgey78's Avatar
      hodgey78 is offline Sky User Member
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      Connection problem

      When I power up my pc at home and want to start using the net, I allways have problems conecting, normally I get the message this page can not be displayed, so then I do the config to increase my noise margin, this then resets my router and after a couple of mins everything works fine, I dont want to have keep applying the config every time I want to use the net, Am I doing something wrong? or is there anything I can do so I dont have to reset my router everytime I boot up?, I did speak to someone at sky but they did not seem to understand!

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    3. #2
      youravinalarrrf's Avatar
      youravinalarrrf is offline Sky User Beta tester
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      Re: Connection problem

      Have a read through these threads the answers there:-

      http://www.skyuser.co.uk/forum/sky-router/1943-router-freeze-loss-connection-possible-fix.html

      http://www.skyuser.co.uk/forum/sky-broadband-help/10732-router-seeming-drop-connection.html

      I found it best to reboot the router when the noise margin had dropped to it's lowest point (usually in the evening). Rebooting at that time causes a reduction in connection speed but an increase in noise margin and with trial and error you will find a connection speed that will give your particular line a stable connection that remains connected.

      PS Don't waste your time and money ringing Sky you might as well ask the dog - you will probably get more sense!!

     

     

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