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    Are Sky capping Max Adsl2+ customers at Gmdt?

    This is a discussion on Are Sky capping Max Adsl2+ customers at Gmdt? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am getting upgraded to Max in about 7 days time, currently on Mid package getting Sync at 8128kbps and ...

    1. #1
      ninpo's Avatar
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      Are Sky capping Max Adsl2+ customers at Gmdt?

      I am getting upgraded to Max in about 7 days time, currently on Mid package getting
      Sync at 8128kbps and speed of 6500kbps.

      After everything I've read in this forum many people have been capped at Gdmt which is around 8mbps, even those that have really good line stats.

      They are given many excuses, being told by tier 1&2 that they can only get that maximum of speed, and not raising a ticket for tier 3.

      I am regretting asking for Max if this is what sky will intend doing to me.

      If they do I will revert back to Mid or cancel (if possible and use 'breech of contract').

      My stats are: 8128kbps down, 448kbps up, atten: 24db, snr: 10db
      I am 1.4km from my exchange, my stats show no errors

      What do you think of my stats are they ok for adsl2+

      Many Max customers have line errors or are at a distance from the exchange and are rightly capped at 8mb.
      But many should be achieving better speeds.

      Hopefully if many Max customers phone & email sky broadband and post to this forum instead of excepting the word from someone in tier 1 who doesn't really know what gdmt is, then sky might start listening.
      Last edited by ninpo; 04-04-07 at 02:59 PM.


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    3. #2
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      Re: Are Sky capping Max Adsl2+ customers at Gmdt?

      In fairness, I haven't read a huge amount from users who were capped at 8mb then uncapped and achieved vastly better rates.

      Most stories I have read are of users asking to be uncapped and then finding that they have then got an unstable line.

      Remember, just because you have good line stats at 8mb on G.DMT doesn't mean you are going to have good stats on 16mb ADSL2+
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      Re: Are Sky capping Max Adsl2+ customers at Gmdt?

      thanks for your reply

      Do you know if there is a way of testing if my line can handle adsl2+?

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      Re: Are Sky capping Max Adsl2+ customers at Gmdt?

      You can input your attenuatioin into here

      DSL ZoneUK - How fast can I get on ADSL2+?

      to give an estimate of potential connection speed on ADSL2+. Although, as has already been mentioned, it will be dependant on your line condition and errors.
      Asus P6T Deluxe - i7 920 @3.6GHz - 750GB Samsung F1 - 6GB OCZ Platinum 1600MHz - XFX GTX260 'Black Edition' - Tagan 1100W PSU - TT 'Big Water' 760i - Antec 1200 - Windows 7 64-bit - Ubuntu 9.04 64-bit

      ADSL Link..............Down .............Up
      Connection Speed..9215 kbps......606 kbps
      Line Attenuation... 20.0 db..........11.9 db
      Noise Margin........ 20.9 db..........22.0db

    6. #5
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      Re: Are Sky capping Max Adsl2+ customers at Gmdt?

      Cheers.

      it show on the adsl2+ test:

      Based on the attenuation you entered, we estimate that your line can support around 14 - 18 Mbps on ADSL2+.

      I'll be happy with 10mbps when i get Max.

     

     

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