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    DownSpeed and Upspeed only 288kpbs

    This is a discussion on DownSpeed and Upspeed only 288kpbs within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi was just wondering if this was normal downspeed and upspeed 288kpbs. I am on connect and my attenuation is ...

    1. #1
      mezza316's Avatar
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      DownSpeed and Upspeed only 288kpbs

      Hi was just wondering if this was normal downspeed and upspeed 288kpbs. I am on connect and my attenuation is 41.0db down 25.0 up. SNR down is 29.9 up is 27.0 i live about 1.5k as the crow flies away from exchange. Any info would be most welcome.


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      Re: DownSpeed and Upspeed only 288kpbs





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      Talking Re: DownSpeed and Upspeed only 288kpbs

      ADSL Link Downstream Upstream
      Connection Speed 288 kbps 288 kbps
      Line Attenuation 41.0 db 25.0 db
      Noise Margin 29.9 db 27.0 db

      I really am new to all this. Is this what you need?

      Thanks for your patience

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      Re: DownSpeed and Upspeed only 288kpbs

      Thats it!

      OK you need to try the test socket behind the master socket, this will rule out the internal wiring in your house.

      http://www.skyuser.co.uk/forum/view-master.html

      and repost your stats from that socket.

      If it is the same, something is seriously wrong and you will need to speak to Sky.




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      Re: DownSpeed and Upspeed only 288kpbs

      My socket doesn't have a test port its a full face plate, but there is nothing else connected but my phone and my sky digi box.

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      Re: DownSpeed and Upspeed only 288kpbs

      ummmm

      The only thing I can suggest is try unplugging Sky box briefly and then the phone, try rebooting your router (or unplugging and plugging back in) and then check your stats again, however I think it is going to be a case of ringing Sky.




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      Re: DownSpeed and Upspeed only 288kpbs

      Thought that might be the case. Thank you for replying though. Just out of interest what speed should i expect given those stats?

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      Re: DownSpeed and Upspeed only 288kpbs

      I ain't a stats man

      Hopefully Saturday will pick this up and let you know




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      Thumbs up Re: DownSpeed and Upspeed only 288kpbs

      Cheers dude!

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      Re: DownSpeed and Upspeed only 288kpbs

      In my, inexpert, opinion, I reckon you should get around 6.5-7.0mb on Connect (G.dmt) and around 10mb on Max (ADSL2+).

      That's all dependant of course, on line condition, links, interference, age etc.
      Asus P6T Deluxe - i7 920 @3.6GHz - 750GB Samsung F1 - 6GB OCZ Platinum 1600MHz - XFX GTX260 'Black Edition' - Tagan 1100W PSU - TT 'Big Water' 760i - Antec 1200 - Windows 7 64-bit - Ubuntu 9.04 64-bit

      ADSL Link..............Down .............Up
      Connection Speed..9215 kbps......606 kbps
      Line Attenuation... 20.0 db..........11.9 db
      Noise Margin........ 20.9 db..........22.0db

     

     
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