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    Does anyone know why I can't log into my ebay account

    This is a discussion on Does anyone know why I can't log into my ebay account within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, I've recently installed sky broadband. And i've just found that I can't sign into a few of my ...

    1. #1
      leecolman's Avatar
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      Thumbs down Does anyone know why I can't log into my ebay account

      Hi all,

      I've recently installed sky broadband. And i've just found that I can't sign into a few of my internet accounts, i.e EBAY. When I go to sign in the screen goes blank as if it's loading then the signing in page again appears with no error message or nothing. Has anyone got any ideas why this is happening

      Cheers


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    3. #2
      Koala5's Avatar
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      Re: Does anyone know why I can't log into my ebay account

      Just tried mine its working fine.

    4. #3
      Lupa's Avatar
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      Re: Does anyone know why I can't log into my ebay account

      Hi,
      Did you install the CD with Mcafee security suite?
      If you did then its your privacy service stopping your cookies. Its set to block by default.

      Here's a step by step if you need it

      1.Click the Mcafee Box near the time (start bar)

      [img=http://img88.imageshack.us/img88/43/m6fh2.th.jpg]]ImageShack® - Hosting

      2.Click Privacy Service

      [img=http://img88.imageshack.us/img88/2756/m1do0.th.jpg]

      3.Manage User Accounts

      [img=http://img88.imageshack.us/img88/5089/m2ud6.th.jpg]

      4.Click Administrator then the edit button down the bottom.

      [img=http://img441.imageshack.us/img441/9254/m3rl5.th.jpg]

      5.You should be on the 'password' tab if you are then Click the 'user info' tab. Then Click 'make this user the Startup User'. Then Lastly click the cookies tab.

      [img=http://img441.imageshack.us/img441/2724/m4ej6.th.jpg]

      6.Just change the cookies from 'Reject all cookies' to Accept all Cookies'.

      [img=http://img261.imageshack.us/img261/8554/m5dj3.th.jpg]

      And thats it you should now be able to use Sky Broadband login, ebay login and others.

      This is fine to do because your browser should manage all cookies.

      I am sorry if you know about computers and didnt need this guide but I thought It was a useful guide because many sky customers must get into this problem from installing off the CD.

      Lupa
      Last edited by LNB; 23-03-07 at 09:18 PM.

    5. #4
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      Re: Does anyone know why I can't log into my ebay account

      As above, remove that Mcafee garbage

    6. #5
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      Re: Does anyone know why I can't log into my ebay account

      Brilliant, worked!!!

      Cheers guys, I owe you both a beer.

      Missus is delighted she can now access her beloved ebay.

      Thanks again!

     

     

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