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    Guess this means my LLU change failed?

    This is a discussion on Guess this means my LLU change failed? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Placed 14 Feb 2007 Description CHANGE Appointment No date yet Date due 14 Feb 2007 Status Order completed Last update ...

    1. #1
      nsviper's Avatar
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      Guess this means my LLU change failed?

      Placed 14 Feb 2007
      Description CHANGE
      Appointment No date yet
      Date due 14 Feb 2007
      Status Order completed
      Last update 14 Feb 2007
      Notes Your order has been completed.


      Usually takes 3 days for it to work properly isn't it?
      I don't care if the glass is half full or half empty, i just want to know who's been drinking my pint!!!

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    3. #2
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      Re: Guess this means my LLU change failed?

      Yeah, had the same thing on Feb20th. Still on Connect.

      Anyone know why these attempts are likely to be failing?

    4. #3
      Isitme's Avatar
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      Re: Guess this means my LLU change failed?

      It could be that the exchange is full. There are a limited number of connections available at each exchange, when these are taken, you must wait for an opening or the exchange being further upgraded. I am not sure how the places are allocated, they could be on a first come basis, or maybe the nearest to the exchange are given priority, as these are less likely to have problems. As Cumbernauld was upgraded in November of last year, I am surprised it has taken so long to get round to you. Unless you are on the 17 rate, in which case they are probably making more from you than they would if you were LLUd, so will have no incentive to change you over.
      But then again, maybe I am just a cynic.

    5. #4
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      Re: Guess this means my LLU change failed?

      in which case they are probably making more from you than they would if you were LLUd,
      Sky would be making less if a customer is on Connect, they have to pay BT rental, so it is in Sky's interest to swap you over asap.




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    6. #5
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      Re: Guess this means my LLU change failed?

      Sky would be making less if a customer is on Connect
      You may be correct, but I feel that 17 is an economical price, so they will not be loosing, especially when it is capped. On 5, as I am, they will be, so I expect to get changed as soon as my exchange is enabled.

    7. #6
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      Re: Guess this means my LLU change failed?

      Don't forget Sky have to pay VAT @ 17.5%

      So 14.47 net or 17.00 gross

      minus BT's costs of approx 9.00 net

      Sky are making 5.47 net per month if you are paying 17.00 gross, bear in mind, cost of router, cost of staff and resources, advertising etc etc.

      Now do the sums, if they are charging you 5.00 per month for Connect they are making a loss:

      4.26 net 5.00 gross minus 5.47 net = 1.21 net loss per mth per customer excluding anything else.




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    8. #7
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      Re: Guess this means my LLU change failed?

      Now do the sums, if they are charging you 5.00 per month for Connect they are making a loss:
      I'm sorry, I thought I said that
      so they will not be loosing, especially when it is capped. On 5, as I am, they will be, so I expect to get changed as soon as my exchange is enabled.

    9. #8
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      Re: Guess this means my LLU change failed?

      Didn't say you didn't

      Was just posting the reality for those who may or not be interested

      And hammering home the fact that Sky should get their backsides in order and move people across to save some money and start making more profit




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