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    freephone number down?

    This is a discussion on freephone number down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; That's a complete PITA that its gone for broadband. I've just made use of it for approx 4 hours this ...

    1. #11
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      Re: freephone number down?

      That's a complete PITA that its gone for broadband. I've just made use of it for approx 4 hours this past week sorting out my random line cease problem. Am now back up and running. Just hope I never have the need to contact Sky TS in the future


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    3. #12
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      Re: freephone number down?

      Very sorry to hear that the 0800 number which could be used for BB tech support has been pulled, though i'm not surprised. Personally i find the whole concept of 0870 numbers to be immoral and i always use SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers to try and find an alternative.

    4. #13
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      Re: freephone number down?

      Silly question, but has anyone checked this number?
      0207 0326352

      It's on the saynoto0870 website, but I'm a bit busy at work to check right now...

    5. #14
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      Re: freephone number down?

      Quote Originally Posted by Kbramman View Post
      Silly question, but has anyone checked this number?
      0207 0326352
      Very interesting. Just tried it and a recorded message says "Welcome to Sky Broadband Tier 3"!!! Then music starts playing, so presumably you are then on hold until someone is available to speak to you.

      I noticed that when Tier 2 rang me the other day, the number recorded on my caller id was 02079 792260. I tried dialling this number but you just get the dead tone. So it must be outgoing only.

    6. #15
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      Re: freephone number down?

      Try this number its from saynoto0870 01506831782 I no its not free but if you've got inclusive call package it is and its still cheaper than 0870. Ive just used it to sort out a direct debit payment problem but I'm sure you can contact them about broadband. Can you let me know if its ok for BB has you never know when I might need it.

    7. #16
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      Re: freephone number down?

      It is Sky digital customer services, but when you speak as if you are not sure what number you have called they transfer you

    8. #17
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      Re: freephone number down?

      Yep.. I found this a pain last night, especially when it told me that I would have to wait about 50 minutes on the 0870 number? Hmmm.. ITV arent allowed to make cash out of the phone lines now.. why should Sky?

      One thing.. that number for Tier 3? Is it genuine? I only say that as i have an issue and need to specifically speak to them, but im unsure of giving my details to just anyone.
      Last edited by creamygoodness; 16-03-07 at 08:18 PM.

    9. #18
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      Re: freephone number down?

      They have stopped the free phone number cos they will lose all they profits with the amount of time people spend on the line to CS

    10. #19
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      Re: freephone number down?

      Yes the Tier 3 number is real, I phoned it for free thanks to Skype, took 1 and a quarter hours to answere but the guy was able to tell me my details and help. So we have the number to the one department that is most expensive to call.

    11. #20
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      Re: freephone number down?

      how much is it per min to phone the T3 number?

     

     
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