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    Very Low Speeds and Router Reboots

    This is a discussion on Very Low Speeds and Router Reboots within the Sky Broadband help forums, part of the Sky Broadband help and support category; I disconnected my bell wire and it made no difference to my SNR. It still hovers around 7dB in the ...

    1. #11
      bristewart's Avatar
      bristewart is offline Sky User Member
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      Re: Very Low Speeds and Router Reboots

      I disconnected my bell wire and it made no difference to my SNR. It still hovers around 7dB in the evening.

      I'll keep an eye on the CRC errors over the next couple of days.

      But at the end of the day, I'm very happy with my connection now that the line is back up and running, and don't mind having to reboot it a couple of times a week if the download speed slows. A remote reboot through the admin gui restores the 4Mb download speeds for a few days at least.


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    3. #12
      Jim2708's Avatar
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      Re: Very Low Speeds and Router Reboots

      Quote Originally Posted by Koala5 View Post
      Errors seem high to me and more SNR is low, I believe if it drops below 5 your router is likely to hang or disconnect!
      It got down to something like 4.7 and then it did reboot at around 22:40 last night.

      After the reboot it started of again at 7.0db, climbed to 7.4db by midnight, but by this morning it was upto 8.9db!

      It's now coming up to 24 hours since the reboot, the SNR is currently 7.6db

      So I don't know what to do?

      Do I change the UPnP, do I fix the SNR at 7.0, do I change the wireless to Auto108, or do I leave it alone as long as possible and monitor the situation?

      Prudance says monitor it, maybe the 25 download tests I ran last night and the 750MB file I downloaded helped stablise things

      Cheers,

      Jim.


      ADSL Link Downstream Upstream
      Connection Speed: 7296 kbps 768 kbps
      Line Attenuation: 47.0 db 29.0 db
      Noise Margin: 7.4 db 12.0 db


    4. #13
      Koala5's Avatar
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      Re: Very Low Speeds and Router Reboots

      I would deffo turn uPNP off that is a known bug which loads of people of trouble with. As for the SNR I have also heard that if you reboot the router at the worse time of day usually early evening when the noise ration is low then watch to see if it continues to drop if it dose keep rebooting until it stops dropping your can stabilize the connection at arround 7db, sounds like you may have done this without realising. So just keep an eye on it for now, take it you have tried test socket etc?

    5. #14
      Koala5's Avatar
      Koala5 is offline Sky User Member
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      Re: Very Low Speeds and Router Reboots

      P.S. I know bristewart says altering his wiring made no difference but it made a massive difference to me, my SNR went from 6.5 to 16! so obviously varys between different peoples wiring etc, so maybe worth a try. I haven't had a single disconnect in the last 2 weeks.
      It's nice not to come home from work to hear my brother say "Internets gone again, that Skybroadband is ****!" lol Dinner in piece at last!

     

     
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