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    SkyQ router has two ssids

    This is a discussion on SkyQ router has two ssids within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hi, I've had a sky q router for some time but due to slow WiFi i reverted back to my ...

    1. #1
      Awest3's Avatar
      Awest3 is offline Sky User Member
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      SkyQ router has two ssids

      Hi, I've had a sky q router for some time but due to slow WiFi i reverted back to my old sky hub which works ok.
      I decided to have another try with the sky q router. However I'm now getting two ssids for it, SkycXXXX and SkyAxxxx.
      When I look in the router soft ware it seems to be saying that the old router is supplying the lower speed and the new one is supplying the higher 5Ghz speed. I can't figure this out as the old router hub (skyc) is not even connected.

      I went to set up my TV to change to the new router, clicked on reset but when it reconnected it was still using Skyc router ssid name.

      do things that require the lower speed use the old ssid?

      To say i'm confused is an understatement.

      I would be grateful if someone can explain please ?

      Is there something else I need to do to get rid of the old c ssid?


      Thanks Al


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    3. #2
      nw1456's Avatar
      nw1456 is offline Sky User Member
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      Re: SkyQ router has two ssids

      The Q hub has two wireless channels, 2.4 and 5ghz. By default they are set to synchronize. what I do is go into the 2.4ghz wireless settings, change the ssid to something like Q24, uncheck the "Synchronise 2.4GHz and 5GHz Settings" box. Do the same for the 5ghz channel, ssid Q5, uncheck "Synchronise 2.4GHz and 5GHz Settings" click apply.

      You should now see two separate ssid's when you scan, Q24 and Q5. Choose which one you want. 5 is generally faster, 2.4 is generally better coverage.

    4. #3
      Awest3's Avatar
      Awest3 is offline Sky User Member
      Exchange: 01527
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
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      Re: SkyQ router has two ssids

      Quote Originally Posted by nw1456 View Post
      The Q hub has two wireless channels, 2.4 and 5ghz. By default they are set to synchronize. what I do is go into the 2.4ghz wireless settings, change the ssid to something like Q24, uncheck the "Synchronise 2.4GHz and 5GHz Settings" box. Do the same for the 5ghz channel, ssid Q5, uncheck "Synchronise 2.4GHz and 5GHz Settings" click apply.

      You should now see two separate ssid's when you scan, Q24 and Q5. Choose which one you want. 5 is generally faster, 2.4 is generally better coverage.
      Thanks for this. I'll give it a try..

     

     

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