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    How soon after Exchange is Fibre enabled can I order?

    This is a discussion on How soon after Exchange is Fibre enabled can I order? within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Apparently all the ISPs get notification as to when an Exchange is live at the same time. In my case ...

    1. #31
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: How soon after Exchange is Fibre enabled can I order?

      Apparently all the ISPs get notification as to when an Exchange is live at the same time. In my case I was waiting for my specific cabinet to go live as I already knew that Sky Fibre was available else where on the same exchange.

      Use the post in the link below to help determine when yours might be ready:

      Sky Fibre Broadband - FAQ

      If there is a lack of information, then it is possible to email Openreach. The response time is not instant, but you should get an answer. Do supply your postcode and perhaps house number too if multiple cabinets cover the postcode. If you know what number of the green street cabinet you are connected to, give them this too.

      nga.enquiries@openreach.co.uk

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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    4. #32
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: How soon after Exchange is Fibre enabled can I order?

      If the exchange is upgraded can I expect to automatically get faster speeds or do I have to pay an increased subscription?
      You wont get any more speed without upgrading to Fibre and paying more. In fact many have found their ADSL speed going down when fibre was introduced to there exchange.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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