Slow throught/High Ping

[Spitfire]

Hi All ,

I appear to be getting slow throughput and High Pings - i havn't rebooted the router yet (is it worth a go ?), See below

Router Stats

DownStream Connection Speed 29359 kbps
UpStream Connection Speed 6107 kbps


Broadband Speed Test Result - 9.35 Mbps (down); 4.93 Mbps (up)

Namesco BroadbandMax Bandwidth speedtest | Test your ADSL connection speed

[Spitfire]

Test taken a few minutes ago (Havn't unplugged Router Yet)

[Spitfire]

Decided to reboot the router , Sync below



DownStream Connection SpeedUpStream Connection Speed
27051 kbps
6038 kbps



Speed Tests







Namesco BroadbandMax Bandwidth speedtest | Test your ADSL connection speed



Broadband Speed Test Result - 18.92 Mbps (down); 4.94 Mbps (up) (ThinkBroadband)




Anyone else getting the same?

[Spitfire]

Broadband Speed Test Result - 9.1 Mbps (down); 4.91 Mbps (up) (ThinkBroadBand)

[NewsreadeR]

Have you rang Sky?

They maybe able to spot something at their end?

[Spitfire]

Have you rang Sky?

They maybe able to spot something at their end?

Im going to leave it til the morning - if there has been no improvement I will ring them.

Do you have the number for the Sky Fibre team?? If possible can you please PM it to me please?

[Mr Mot]

My throughput is fine tonight speed wise but I am suffering a lot of lag/unresponsiveness.

[NewsreadeR]

I don't have one, sure someone else will forward it on for you though.

[tomthered]

spitfire see your PM's and its best to ring the fibre team between monday to friday.

[Spitfire]

I managed to find the number late last night - I forgot to update the thread to say id found it

Ive just phoned them - they won't do anything til DLM has been completed - It takes 10 Days for DLM to do its stuff