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    Trialists: Check your bills

    This is a discussion on Trialists: Check your bills within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Yesterday had a letter showing how much my bill was, it was £35 more than the bill showing on My ...

    1. #11
      Paul2003's Avatar
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      Yesterday had a letter showing how much my bill was, it was £35 more than the bill showing on My Sky ( obviously charged for router). Quick call to Sky and was told to ignore letter as my account was now credited £35 and the correct bill was on My Sky. Excellent customer services again


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    3. #12
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      Re: Trialists: Check your bills

      I had two letters yesterday, confirming £0.00 for installation and router...
      Sky Fibre Unlimited Pro -- SYNC 65185/20000

    4. #13
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      Re: Trialists: Check your bills

      Quote Originally Posted by gorebrush View Post
      I had two letters yesterday, confirming £0.00 for installation and router...
      Good job Sky isn't a Quango or you'd receive a third copy

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #14
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      Re: Trialists: Check your bills

      Just got my letter through today and it says £0.00 for installation and then says my current bill is £73 odd a month but then will be changing to £0.00 for future months heres hoping

    6. #15
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      Quote Originally Posted by Taffowl View Post
      Just got my letter through today and it says £0.00 for installation and then says my current bill is £73 odd a month but then will be changing to £0.00 for future months heres hoping
      Seems abit odd?


      Sent using TapaTalk for iPhone

    7. #16
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      Re: Trialists: Check your bills

      Quote Originally Posted by williammorris View Post
      Seems abit odd?


      Sent using TapaTalk for iPhone
      thats what I thought. Looks like an automated letter gone wrong as there are other errors in it as well. Here's the letter:


    8. #17
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      Re: Trialists: Check your bills

      Trialists: Check your bills-skyfibreletter1.jpghere is what mine says.

    9. #18
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      Re: Trialists: Check your bills

      ive just got the same letter lol

     

     
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