Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 7 FirstFirst 1234 ... LastLast
    Results 11 to 20 of 67
    Like Tree12Likes

    What does the 50 charge cover?

    This is a discussion on What does the 50 charge cover? within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; That is great, thank you Moxey. It does leave it open for Sky to offer or deny the kit though, ...

    1. #11
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,122
      Thanks
      833
      Thanked 2,218 Times in 2,087 Posts

      Re: What does the 50 charge cover?

      That is great, thank you Moxey.

      It does leave it open for Sky to offer or deny the kit though, so I guess it is something that we shall need to find out in due course.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms


    2. Advertisement
    3. #12
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: What does the 50 charge cover?

      a data extension kit will be required to deliver the Ethernet service to the modem.
      That's slightly confusing. Ethernet would normally be on the Router side of the Modem, not the incoming side.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
      Stumpy's Avatar
      Stumpy is offline Sky User Member
      Exchange: Stainton
      Broadband ISP: BT Infinity 2
      Router: BT Home Hub
      Sky TV: Sky Q Silver
      Join Date
      Sep 2006
      Posts
      565
      Thanks
      58
      Thanked 3 Times in 3 Posts

      Re: What does the 50 charge cover?

      Quote Originally Posted by Isitme View Post
      That's slightly confusing. Ethernet would normally be on the Router side of the Modem, not the incoming side.
      It looks like the engineer will be installing a faceplate on your master socket, which will have two connections on it. One will be the standard phone connection, which is the same line that will be used for any telephone extensions in the house (which, as it will be pre-filtered at the master socket, will no longer need to have filters fitted - although apparently it does no harm to leave them in); the other seems to be an ethernet connection, looking at the diagrams supplied on https://www.btwholesale.com/shared/d...%20%283%29.pdf that Moxey posted earlier

    5. #14
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,122
      Thanks
      833
      Thanked 2,218 Times in 2,087 Posts

      Re: What does the 50 charge cover?

      Looking at a picture of the back of the BTO Modem, there are:

      • 1 DSL port
      • 2 Ethernet ports
      • 1 Reset button
      • 1 BBU port
      • 1 Power socket


      Unless someone could please confirm, I suspect that the plugs used may well be similar to the standard ADSL lead.

      This would mean that they are making their own extension to the vDSL connection using Ethernet cable.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #15
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: What does the 50 charge cover?

      Anybody confirm that this is the modem issued for FTTC? It is identical to the one issued for Business FTTP broadband. The only pic I can find for the Home one only has one ethernet port and a battery backup port and ethernet port under disabling covers.-
      BT's VDSL modem | Flickr - Photo Sharing!

      In the PDF they seem to use the term ethernet very loosely, when they actually mean the data or DSL cable.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #16
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,122
      Thanks
      833
      Thanked 2,218 Times in 2,087 Posts

      Re: What does the 50 charge cover?

      That's the same Modem in the picture I have seen.

      There is a new Modem going out, but I don't know if it looks the same as this. The new Modem is to replace the ones experiencing overheating problems.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    8. #17
      geezerone's Avatar
      geezerone is offline Sky User Member
      Exchange:
      Broadband ISP: Plusnet FTTC
      Router: Non Sky Router
      Sky TV: Sky+ box
      Join Date
      Dec 2007
      Location
      Northern Ireland
      Posts
      32
      Thanks
      3
      Thanked 1 Time in 1 Post

      Re: What does the 50 charge cover?

      That is the VDSL modem I had installed but due a replacement soon due to reports of overheating/connection problems - next week hopefully.

      I am curious what installation cost would be applicable for people like myself, with FTTC but a different provider? Early days I know and nearly all have been tied in with existing contracts but there are some that can leave with no penalty. The cabinet work is done as well as the faceplate filter on the master socket (I also have the extension Cat 5e cable that just extends the 'line' cable to another room) so if it's just exchange work would that be by BT or a Sky engineer?

    9. #18
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,122
      Thanks
      833
      Thanked 2,218 Times in 2,087 Posts

      Re: What does the 50 charge cover?

      At the moment this is another unknown variable. I would expect there to be minimal costs as all that should be required is a visit to the telephone exchange to move the connection from the old ISP to sky.

      In practise Sky appear to be waiving the connection costs for most people signing up to the 'trial' at the moment. There is also stories going around that Sky will be bringing lots of offers to encourage people to sign up when it is launched.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. The Following User Says Thank You to Scubbie For This Useful Post:

      geezerone (25-02-12)

    11. #19
      fazedup's Avatar
      fazedup is offline Sky User Member
      Exchange: Chippenham
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Jul 2010
      Location
      Wiltshire
      Posts
      332
      Thanks
      20
      Thanked 24 Times in 23 Posts

      Re: What does the 50 charge cover?

      Quote Originally Posted by Scubbie View Post
      In practise Sky appear to be waiving the connection costs for most people signing up to the 'trial' at the moment.
      I can vouch for that. Connection fee waived, Router costs also waived for Trialists.

      Quote Originally Posted by Scubbie View Post
      There is also stories going around that Sky will be bringing lots of offers to encourage people to sign up when it is launched.
      Oooh, do tell! Get the rumour mill turning please, what's the goss??
      Last edited by fazedup; 25-02-12 at 12:01 AM. Reason: I karnt spel


      "...We're through the looking-glass here people, none of us have ever done anything like this before... except Mike, who as we all know, once stole a Tank and tried to invade Paris!"

    12. #20
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,122
      Thanks
      833
      Thanked 2,218 Times in 2,087 Posts

      Re: What does the 50 charge cover?

      Quote Originally Posted by fazedup View Post
      Oooh, do tell! Get the rumour mill turning please, what's the goss??
      Sorry, no details available, just several people sharing similar stories.

      In the mean time I still don't have any dates available for when I may be able to get SBUF.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
    Page 2 of 7 FirstFirst 1234 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION