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    Sky will be losing a FTTC customer

    This is a discussion on Sky will be losing a FTTC customer within the Sky Broadband feedback forums, part of the Sky Broadband help and support category; Originally Posted by Angel_Rex ...There is a whole post on it on another forum / website but I dont know ...

    1. #31
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Sky will be losing a FTTC customer

      Quote Originally Posted by Angel_Rex View Post
      ...There is a whole post on it on another forum / website but I dont know the rules around cross posting.
      A lot of others, including myself, have posted links to relevant threads on other forums before. So long as there is nothing 'rude' there should be no issue.

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    3. #32
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      Re: Sky will be losing a FTTC customer

      Quote Originally Posted by Scubbie View Post
      A lot of others, including myself, have posted links to relevant threads on other forums before. So long as there is nothing 'rude' there should be no issue.
      Like this one, explaining it all:
      broadband migration-skyuser

    4. #33
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      Re: Sky will be losing a FTTC customer

      Haven't I read somewhere that there is a problem moving LLU to LLU if you already have FTTC resulting in a 10 day loss of broadband service or has that been resolved?

    5. #34
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      Re: Sky will be losing a FTTC customer

      Quote Originally Posted by gymno View Post
      Like this one, explaining it all:
      broadband migration-skyuser
      lol - Those tend to be news stories which I believe will be of interest to the membership, but yes.

      Quote Originally Posted by seawright View Post
      Haven't I read somewhere that there is a problem moving LLU to LLU if you already have FTTC resulting in a 10 day loss of broadband service or has that been resolved?
      I haven't seen any recent updates on the migration issues which some have experienced. I believe that Ofcom became involved and are bashing out an agreement. Although this was promised this time last year, I would expect it to be completed by next year.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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    7. #35
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      Re: Sky will be losing a FTTC customer

      Quote Originally Posted by seawright View Post
      Haven't I read somewhere that there is a problem moving LLU to LLU if you already have FTTC resulting in a 10 day loss of broadband service or has that been resolved?
      The Fibre service team told me a couple of months ago that this was a problem with Openreach systems but that it had been fixed by a system update.
      Any issues of this sort (some people have had problems with plusnet) are down to faults on the other providers systems, such as potentially that talktalk still cannot/won't port numbers from Sky Network (SVBN).
      This is what I was told.

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    9. #36
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      Re: Sky will be losing a FTTC customer

      Enjoy BT. I wouldn't touch it with a 20 mile long pole.

      Don't see what the issue with Sky Talk is - it's really no different to having BT, I just pay my rental to Sky.

     

     
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