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    Horsham, West Sussex - Problems?

    This is a discussion on Horsham, West Sussex - Problems? within the Sky Broadband exchange information forums, part of the Sky Broadband help and support category; Anyone else having broadband problems in the Horsham, West Sussex area. My router is establishling the normal down/up connection connection, ...

    1. #1
      nheather's Avatar
      nheather is offline Sky User Member
      Exchange: Carfax, Horsham (SDHRSHM)
      Broadband ISP: Paying more to get Unlimited so that I get the same service as the MID I signed up for
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Sep 2006
      Location
      Horsham, West Sussex
      Posts
      203
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      Thanked 0 Times in 0 Posts

      Horsham, West Sussex - Problems?

      Anyone else having broadband problems in the Horsham, West Sussex area.

      My router is establishling the normal down/up connection connection, attenuation and SNR but actual data throughput has fallen through the floor.

      I'd normally get 6M, 900k, 15mS but this evening it has been all over the place.

      Mostly it has been running at 2M, 300k, 125mS but it has also been down at 220k, 10k, 2S.

      Tried two different routers and they both give identical results.

      Tried direct connection to Test Socket with the same results.

      Rang Sky who listened and passed me onto to 2nd Tier (Customer Solutions) but gave up after waiting an hour unanswered.

      Sounds like an exchange problem to me - because all my connection stats are normal.

      Cheers,

      Nigel


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    3. #2
      nheather's Avatar
      nheather is offline Sky User Member
      Exchange: Carfax, Horsham (SDHRSHM)
      Broadband ISP: Paying more to get Unlimited so that I get the same service as the MID I signed up for
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Sep 2006
      Location
      Horsham, West Sussex
      Posts
      203
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Horsham, West Sussex - Problems?

      There is something screwy going on because when I use speedtest.net it uses servers in Yorkshire. When I try to select a different server it reckons servers in London and Kent near where I live are nearly 200 miles away, yet Leeds is only 1 mile away.

      Sounds like they have serious problems are rerouting traffic.

      Cheers,

      Nigel

     

     

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