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Dunstable exchange down.

This is a discussion on Dunstable exchange down. within the Sky Broadband exchange information forums, part of the Sky Broadband help and support category; Hiya peeps, Lost internet connection completely yellow adsl light. Easynet says Luton, Hemel, Leagrave and Dunstable have problems because of ...

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    Dunstable exchange down.

    Hiya peeps,
    Lost internet connection completely yellow adsl light. Easynet says Luton, Hemel, Leagrave and Dunstable have problems because of a fibre break.
    Ok my mates son rang panicing because he cant get on his Xbox! and wants me to go round and have a look coz his Dads away on business, they are on the same exchange but with orange, are the problems likely to be related?

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    Re: Dunstable exchange down.

    They probably are, it looks like the fibre connection from the exchange to the internet is down.*

    *I think it is called the 'backhaul'.

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    Re: Dunstable exchange down.

    Cheers for the reply! His rung me about 3 times tonight, poor little mite is lost cos he cant get his xbox on line, he cant understand why his mate down the road on Virgin is up and running, tried to explain to him about differen't providers and dug myself a bigger hole! he's only 12 I dunno kids of today anyone would think the world had come to an end lol, oh yeah it has! the Xbox cyber world
    Must be fairly major its been down since lunchtime with no further update on easynet at the moment.

  4. #4
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    Re: Dunstable exchange down.

    well given that Virgin has been having problems since yesterday his mate isn't having all his own way.

    What is going on at the moment there seems to be a lot of problems this week.
    I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

  5. #5
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    Re: Dunstable exchange down.

    Well someone round here's broadband is working, I haven't a clue who it is but they are not very good at setting up there wireless security !

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    Re: Dunstable exchange down.

    1am and it's still down. Anyone got any new info?

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    Re: Dunstable exchange down.

    Does anyone have any idea how much longer this is going on for,as this is interferring with my home phone also.I phoned sky yesterday at 4pm.I was told 4 to 5 hour`s. Luckily i have my son`s usb stick...LoL
    Last edited by Anqel; 10-03-10 at 07:01 AM.

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    Re: Dunstable exchange down.

    Oh my god. The wife is having Facebook withdrawal

  9. #9
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    Re: Dunstable exchange down.

    We are having connectivity problems to the the Dunstable, Hemel Hempstead, Leagrave and Luton exchanges.

    This will affect customers with usernames @smdb, @smhh, @smlea and @smlt

    Our engineers are investigating.

    [09/03/2010 15:31:55]
    This outage is being cause by a fibre break. Engineers are investigating

    [10/03/2010 09:09:20]
    Due to fibre break being underground it's taking a while to locate and fixed this issue

    [10/03/2010 12:52:53]
    Debris stuck in fibre duct, telco are trying to free it.

    [10/03/2010 14:08:11]
    Telco has told us that they expect the outage to be a further 24 - 48 hours and have declared it force majeure.
    Last edited by dsldude; 10-03-10 at 03:08 PM.

  10. #10
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    Re: Dunstable exchange down.

    I think this is diacraseful that they have let it be down for so long. They told me that it should be fixed by the 15th

 

 

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