Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 3 of 3 FirstFirst 123
    Results 21 to 27 of 27
    Like Tree1Likes

    Anytime+ not connecting

    This is a discussion on Anytime+ not connecting within the Sky Anytime + forums, part of the Sky On Demand category; Firmware Version 2.8Sky...

    1. #21
      dunblaneandersons's Avatar
      dunblaneandersons is offline Sky User Member
      Exchange: 01786
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Anytime+ not connecting

      Firmware Version 2.8Sky


    2. Advertisement
    3. #22
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,042
      Thanks
      827
      Thanked 2,202 Times in 2,072 Posts
      Ok. That is the mist current firmware for the router.

      Do you know anyone else who is or was on Sky?

      If so, could you borrow their router to see if that helps?

      Sent from my Galaxy SII using Forum Runner
      Last edited by Scubbie; 05-11-12 at 08:01 PM. Reason: Corrected typo

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #23
      dunblaneandersons's Avatar
      dunblaneandersons is offline Sky User Member
      Exchange: 01786
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Anytime+ not connecting

      Nope - all I have is my old BT Home Hub. Sky lady is phoning back tomorrow to see if I want to but a new box.

    5. #24
      dunblaneandersons's Avatar
      dunblaneandersons is offline Sky User Member
      Exchange: 01786
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Anytime+ not connecting

      Even more weirder. Last Monday it started to work. Got Anytime+ with no problems whatsoever. Was away on business for a few days, came back on Friday to the new EPG version and I now consistently get Local Connection OK, Service Connection Fail. It now tried to load up the showcase screen with pictures but the pictures don't download. When I flick to Catch Up I get an error to say there is a problem with my internet connection. Anyone got any ideas. Now that there is Catch Up I feel I'm missing out even more.

    6. #25
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Anytime+ not connecting

      Try putting the box into Standby for a few minutes then switch off the power completely. Give it a few minutes then power on again and check the Network connections.

      If that does nothing, try a Planner rebuild. Press Services, then 001, Select button, 7, then the select button twice. It will take a few minutes to complete and leave the box in Standby, press Sky button to start, then check the settings again.

      It goes without saying that you should check that all cables are properly plugged in.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #26
      dunblaneandersons's Avatar
      dunblaneandersons is offline Sky User Member
      Exchange: 01786
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Anytime+ not connecting

      I tried all that switching off and planner rebuild before and none of it made any difference. However, Sky sent me out a wireless connector today for the inconvenience, I connected it up and it worked no problems. So - not sure what that means for anyone else who experiences that problem. I tried 2 ethernet cables and all the ports on the router so not sure how it would work better wirelessly.
      Scubbie likes this.

    8. #27
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Anytime+ not connecting

      That is a strange one, it is more often the otherway round. Do the ports on the router work with other devices plugged in? I am wondering if the LAN switch is on its way out.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
    Page 3 of 3 FirstFirst 123

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION