Help with my router speed before i call sky

[nightwinter]

Hey guys

My internet speed has dropped dramatically in speed. The net has been working great (wireless) for months now but all of a sudden, its like im on the old 56k again!!!

When i view my account at sky im currently sporting the 10meg everyday package BUT when i look at my router stats im only running 128 kbps!!!

am i missing something here, please help before i declair war with sky over this. i make a living through the internet and with speeds that im getting i will soon start loosing money!!

Router: DG934G (Back)
Firmware: V2.02.44
Stats:

Connection Speed 128 kbps 608 kbps
Line Attenuation 42 db 28 db
Noise Margin 7 db 16 db

[Smithy99]

You must have some serious noise there.

Plug the router directly into the TEST socket How to test your ADSL in the Master Socket and post the stats from there, also try a new adsl filter and make sure that all working sockets have them in place still.

[nightwinter]

thanks for the reply...

so every single socket in the house MUST have the fiters in? weather it be for tv, phone, etc?

we have 3 socket in the house how do i know which is the test socket? the house is also a new build so i cant see anything being wrong with external lines etc.

[nightwinter]

ies searched for this kind of test socket but there is nothing like this in our house just normal line facias

[Smithy99]

Every phone socket in the house if it is used by anything MUST have an ADSL filter in it as the very FIRST thing plugged into it.

Your master may be the new external type but try to trace the main BT line coming in from outside, the first socket it connect to should be the master.

Take off the front and remove any wires into terminal 3, you don't need it and it can cause noise problems.

[nightwinter]

ive located where the phone comes in outside but if its anywhere, its behind all the kitchen units

going to go round and plug these filters now i will report back...

[nightwinter]

ok i changed the filter on the router and now my stats are:

Connection Speed 1024 kbps 608 kbps
Line Attenuation 45 db 27 db
Noise Margin 13 db 16 db

[PaulSky]

Yep that's better, will get more speed but I expect there is a problem somewhere. You may have a hidden socket behind a cupboard somewhere. Have you got your bellwire connected still?

[nightwinter]

sorry i aint the best at this lol, how do you mean bell wire?

[nightwinter]

am i correct in saying that my kbps if running 10meg should be 10.000.00?