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    View Poll Results: Number of calls you made to sky broadband technical support before you were happy.

    Voters
    48. You may not vote on this poll
    • 01-10 calls and problem is now solved.

      16 33.33%
    • 11-20 calls and problem is now solved.

      4 8.33%
    • 21-30 calls and problem is now solved.

      2 4.17%
    • 31-40 calls and problem is now solved.

      0 0%
    • 41-50 calls and problem is not solved!

      8 16.67%
    • Never needed to

      16 33.33%
    • Not on Sky BB

      2 4.17%
    Multiple Choice Poll.
    Page 3 of 3 FirstFirst 123
    Results 21 to 26 of 26

    Tell us how many times you called sky broadband tech support

    This is a discussion on Tell us how many times you called sky broadband tech support within the Polls forums, part of the Website news category; Originally Posted by gordyb40 check ur bill gareth just checked mine 14 charges phoning sky So why not use the ...

    1. #21
      Alan b's Avatar
      Alan b is offline Sky User Member
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      Re: Tell us how many times you called sky broadband tech support

      Quote Originally Posted by gordyb40 View Post
      check ur bill gareth just checked mine 14 charges phoning sky
      So why not use the free phone number instead - 0800 051 2595


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    3. #22
      Hairy's Avatar
      Hairy is offline Sky User Member
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      Re: Tell us how many times you called sky broadband tech support

      Never needed to-fingers crossed.

    4. #23
      peterco's Avatar
      peterco is offline Sky User Member
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      Re: Tell us how many times you called sky broadband tech support

      Have not yet had to contact CS re my broadband.
      Have had broadband since the end of January.

    5. #24
      maryr's Avatar
      maryr is offline Sky User Member
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      Re: Tell us how many times you called sky broadband tech support

      I have made a complaint to Ofcom.org.uk using there automated on line survey perhaps if everyone does they may get investigated.

    6. #25
      rajhossain's Avatar
      rajhossain is offline Sky User Member
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      Re: Tell us how many times you called sky broadband tech support

      Quote Originally Posted by maryr View Post
      I have made a complaint to Ofcom.org.uk using there automated on line survey perhaps if everyone does they may get investigated.
      My complaint is also in to ofcom and watchdog.

    7. #26
      AberdeenGuy's Avatar
      AberdeenGuy is offline Sky User Member
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      Re: Tell us how many times you called sky broadband tech support

      Quote Originally Posted by maryr View Post
      I have made a complaint to Ofcom.org.uk using there automated on line survey perhaps if everyone does they may get investigated.
      That sounds like a good idea. They really do have the most clueless employees I've ever had to deal with.

      Customer service issues | Ofcom is a good place to start.

     

     
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