Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    View Poll Results: SKY Broadband is a big scam to earn money from customer service phone calls

    Voters
    70. You may not vote on this poll
    • Strongly agree

      7 10.00%
    • Agree

      5 7.14%
    • Disagree

      42 60.00%
    • Not sure

      5 7.14%
    • No comment - Biased Poll

      11 15.71%
    Page 3 of 5 FirstFirst 12345 LastLast
    Results 21 to 30 of 42

    Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

    This is a discussion on Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls? within the Polls forums, part of the Website news category; I never pay for calls to Sky CS. If I did I would be bankrupt! I use the freephone number...

    1. #21
      gareth824's Avatar
      gareth824 is offline Sky User Member
      Exchange:
      Broadband ISP: BE
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Location
      Manchester
      Posts
      74
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      I never pay for calls to Sky CS. If I did I would be bankrupt! I use the freephone number


    2. Advertisement
    3. #22
      Chug a Bug's Avatar
      Chug a Bug is offline Sky User Member
      Exchange: Yes
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: none
      Join Date
      Feb 2007
      Location
      south coast
      Posts
      369
      Thanks
      4
      Thanked 3 Times in 3 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      I vote no. Every company does it. I never use 0870 numbers unless absolutely necessary. Take a look at SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers for cheaper call rates!

      At least Sky has an 0800 number! Pipex doesn't - the best I could find was a national call rate number but at least thats still better than an 0870!

    4. #23
      mysky's Avatar
      mysky is offline Sky User Member
      Exchange: Shirley Southampton
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      29
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      only ever used the freephone number.

      Mysky

    5. #24
      rajhossain's Avatar
      rajhossain is offline Sky User Member
      Exchange: LNBKG
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      Quote Originally Posted by Chug a Bug View Post
      I vote no. Every company does it. I never use 0870 numbers unless absolutely necessary. Take a look at SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers for cheaper call rates!

      At least Sky has an 0800 number! Pipex doesn't - the best I could find was a national call rate number but at least thats still better than an 0870!
      sorry i never worked at sky and dont know the tricks to get free phone number. I am out here among the 99% who calls the number provided by the service provider.

    6. #25
      dholdi's Avatar
      dholdi is offline Sky User Beta tester
      Exchange: LCRIB
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Oct 2006
      Location
      Preston
      Posts
      5,295
      Thanks
      34
      Thanked 47 Times in 45 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      Quote Originally Posted by rajhossain View Post
      sorry i never worked at sky and dont know the tricks to get free phone number. I am out here among the 99% who calls the number provided by the service provider.
      Its listed in this thread and you said it works for you ?

      Use the link below to request a refund of your call charges

      Broadband Customer Service <BroadbandCustomerService@BSkyB.com>

    7. #26
      rajhossain's Avatar
      rajhossain is offline Sky User Member
      Exchange: LNBKG
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      Quote Originally Posted by dholdi View Post
      Its listed in this thread and you said it works for you ?

      Use the link below to request a refund of your call charges

      Broadband Customer Service <BroadbandCustomerService@BSkyB.com>
      thanks a lot for the info.

    8. #27
      maxping's Avatar
      maxping is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Location
      Cumbria - U.K
      Posts
      401
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      Quote Originally Posted by dflour69 View Post
      Press 1. for broadband.

      Then there are 6 options, which include technical support and customer service.

      Just tried the above everything worked then i was informed i was in a queue and the call would be answered within 14 mins.

    9. #28
      dflour69's Avatar
      dflour69 is offline Sky User Member
      Exchange: Hastings
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Oct 2006
      Location
      Hastings
      Posts
      258
      Thanks
      6
      Thanked 1 Time in 1 Post

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      Quote Originally Posted by maxping View Post
      Just tried the above everything worked then i was informed i was in a queue and the call would be answered within 14 mins.
      So you have to wait. As it is an 0800 number, the only problem you have is holding on.

    10. #29
      Alan b's Avatar
      Alan b is offline Sky User Member
      Exchange:
      Broadband ISP: Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: 2 x Sky+ HD
      Join Date
      Sep 2006
      Posts
      4,188
      Thanks
      18
      Thanked 56 Times in 52 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      Yeah 14 minutes isn't really anything. When Sky first lanched their broadband service I was on hold for over two hours once before I was cut off as the lines closed.

    11. #30
      Guesswot's Avatar
      Guesswot is offline Sky User Member
      Exchange: WWNABB
      Broadband ISP: Be & 3 mobile
      Router: Non Sky Router
      Sky TV: Sky+HD, FreeSat
      Join Date
      Sep 2006
      Location
      Devon
      Posts
      91
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?

      No problems with SKY 0800 no. Just hang on a while but it is free. Very rarely ring anyway.
      "the moving finger, having writ, moved on"

     

     
    Page 3 of 5 FirstFirst 12345 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION