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    View Poll Results: Would you recommend Sky Broadband to a friend/relative who is not IT literate.

    Voters
    127. You may not vote on this poll
    • Yes

      35 27.56%
    • No

      82 64.57%
    • n/a

      10 7.87%
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    Would you recommend Sky Broadband to your (not so IT literate) friends

    This is a discussion on Would you recommend Sky Broadband to your (not so IT literate) friends within the Polls forums, part of the Website news category; My initial instinct was to wait for 6 months to a year before applying to allow time for Sky to ...

    1. #11
      moshady's Avatar
      moshady is offline Sky User Member
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      My initial instinct was to wait for 6 months to a year before applying to allow time for Sky to iron out any teething problems - I wish I'd gone with my instinct!

      Would not recommend it for at least 6 months, or perhaps until the most common router issues have been resolved.


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    3. #12
      organic's Avatar
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      In a word NO

      not for the problems that i have been having personally

    4. #13
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      Mushroom7 is offline Sky User Member
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      I can only base it on my opinion, (nobody else i know was stupid enough to give it a try) and it would be a resounding NO. I know BB is new to Sky but so far they are the worst ISP i've used and have by far the worst customer services/technical support i've ever had the displeasure to speak to. One good thing is......they can only get better.

      Mushroom7

    5. #14
      Ratti3's Avatar
      Ratti3 is offline Sky User Member
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      not to sure at the moment

      I have recommended to 2 people and I had to sort them out in the end

    6. #15
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      bravedan is offline Sky User Member
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      This Poll should have had a "I would not recommend SKY Broadband to my worst enemy" choice........................


      Actually, two relations have now withdrawn, one cancelling the changeover from Tiscali BB.............and several friends are waiting on my continuing (bad) experience.

      Dave
      My Bus speed is 26 mph, what's yours??

    7. #16
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      tonyc is offline Sky User Member
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      Sky's rush to 'land grab' market share has revealed the inexperience of it's team and exposed the fragility of the underlying Easynet backbone. Sky BB customer services are not worth ringing as they know nothing and can do nothing, you have to get through to Tech Support on a direct line.

      I will strongly recommend my friends and work colleagues wait 12 months while the teething problems with Sky's BB service delivery are worked out. The supplied router is mandatory yet it's reliability is poor, totally failing to accomodate changes in line conditions, one of the important features of ADSL2+.

      Finally Sky BB Terms & Conditions which are only available after the service goes live says in Para 2(b) "...It must not be used for any commercial or business purpose".
      I'm no laywer but that to me says that accessing a corporate email account from home is not allowed, nor is any business homeworking, presumably that's half the UK population barred from using Sly BB, are people actually paid to think up this ridiculous stuff???

    8. #17
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      bravedan is offline Sky User Member
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      Quote Originally Posted by tonyc View Post
      Sly BB
      If that was a typo it was a very apt one, in the manner of ParcelFarce and Notwork South East.

      What REALLY irks is that much of the hassle is down to totally inadequate testing prior to launch.

      Bottom line is they are still extensively pushing the system in Ads.......as usual, marketing rules over common sense.
      My Bus speed is 26 mph, what's yours??

    9. #18
      Alan b's Avatar
      Alan b is offline Sky User Member
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      At the moment I wouldn't recommend them until they have got some of the problems ironed out. In the future they could be a really good and reliable ISP..

    10. #19
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      You take as you find

      Router: arrived two days after given MAC
      Two letters: arrived day after router
      Activation( 3/10/06): One week after router arrived and exactly as promised
      Speed on activation day: 4.8Mb downstream, 396K upstream
      Speed yesterday & today: 8.2Mb downstream, 396K upstream

      two difference test downloads of several hundred MB each showed an average download speed of 926kb/s. On the day of activation the internet was 56k modem slow between 8 and 9 pm otherwise it's been fine.

      Yep I'm happy so far. I was a bit dubious about Sky but would now recommend them to people on my Exchange if the service continues as is.

    11. #20
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      Quote Originally Posted by far2wired View Post
      How comfortable would you be recommending Sky to a friend/relative who is not as IT literate as yourself?

      For me its a no, after a month of consistently having to reboot my router I certainly would not want to explain that...
      with night time dropouts and constant reboots of router i have already advised
      everyone i know to stay put.Sorry having trouble posting keeps dropping out.

     

     
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