Free SKY + Box when you introduce a friend
I've recently introduced my in-laws to SKY. Basically the offer was if they quote 'PRESENT' and give my name, address i get SKY + as well as they do for free. At the moment i have the basic SKY box, and am looking forward to the free upgrade. When my in-laws set up their account at the weekend, they were informed by the salesman that as long as they agreed to a minimum 12 month contract, then i could call at anytime to set up the installation of the SKY + box at my home. After calling this morning, i was informed that there is also a 30 day rule from when my in-laws have their SKY TV installed/activated, and that their account set up details clearly state that their subscription was based on the introduce a friend offer. My point is that if my in-laws have agreed to a 12 month contract, why do i now also have to wait 30 days before i can call up for SKY + to be installed at my house. It doesnt seem to make sense. Also i've now mislaid the full offer leaflet, can someone advise if there is any hidden charge that SKY will apply for me having SKY + upgraded at my house. Thanks
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