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    Updated info on BE/SKy buyout

    This is a discussion on Updated info on BE/SKy buyout within the O2 / Be Customer Information forums, part of the Sky Broadband help and support category; This looks interesting for using other equipment on sky fibre and dsl in the future. Unless they lock it down ...

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      Updated info on BE/SKy buyout

      This looks interesting for using other equipment on sky fibre and dsl in the future. Unless they lock it down to certain ex BE members which is possible I guess


      source: BE Usergroup

      Takeover News

      2013-08-14 07:00:51, by drsox

      BE have posted the following on their forum today:
      Posted: Wed Aug 14, 2013 10:49 am Post subject: News from Sky
      Dear all,

      It’s been a while since we’ve updated you on Sky’s plans. Sorry for that, it’s just there’s been a lot to take into account. Sky wanted to hear what you think of BE, hence the Meet Sky session on the Forum and the customer survey some of you completed. Along with this, we’ve made sure all (yes, I mean ALL...) of your comments have been shared with Sky.

      So what’s the outcome? Well, as far as we’re concerned it’s good news (Yes, you read that correctly). For the router-bridgers, arch gamers and IT pros amongst you (well, that’s who you say you are...), Sky recognise that you value the support provided by our customer service team (“the Bulgarians” as you call them). And that your broadband is most definitely not a vanilla, one-size-fits-all service. It needs to have flexibility to support your own particular requirements. So Sky are looking to recreate BE on their own network as a premium service based on their top notch Fibre Unlimited Pro service (80/20 FTTC to the likes of you and me). Their vision includes continuing to support you with “the Bulgarians”, building Single Static IP capability into their network (sorry you multiple-types, but you can’t have everything I’m afraid) and providing you with the sort of customisation you currently enjoy on the BE network. They plan to make this new service exclusively available to Members first.

      (Oh, and by the way, there’ll probably be an ADSL version for those of you who continue to live outside the fibre-served areas of the UK).

      Sky are busy working behind the scenes building you a great new service, it’ll take some months to get it up and running. They’ll also be running sessions on the Forum – and a pub night – to get more of your input into what’s important.

      So, there you have it. There is a bright future ahead. Sorry again for the wait, but please hang on a little longer. We don’t think you’ll be disappointed. And until Sky has options that are right for you, it’s business as usual.

      From All@BE
      _________________
      Regards,
      Deyan
      Forum Manager

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      Re: Updated info on BE/SKy buyout

      Source: thinkbroadband :: Sky to use Sky Fibre Pro to recreate the Be experience

      "The purchase of the fixed line broadband business of O2/Be by Sky earlier this year has moved on and around 120,000 Be and O2 customers decided to move to a different provider before Sky had had chance to fully outline what would happen.
      For those people still using the Be ADSL2+ service there is an important update on the Be User Group website that indicates Sky is looking to use the Sky Fibre Pro (FTTC) product to recreate the Be user experience and for those who have grown used to dealing with the Be Bulgarian support team they are set to continue to support Be customers.
      Some things will not carry over, those with blocks of static IP addresses will lose out, those with a single static IP should be OK though, and those outside the FTTC footprint will continue on an ADSL2+ based service.
      The FTTC service should offer up to 76 Mbps download and up to 19 Mbps upload speeds and when we looked at the speeds Sky Fibre customers got earlier in the year, it was clear that the product offers significant speed improvements over existing ADSL2+ services, and during 2012 many of those leaving Be were moving to one of the FTTC services particularly for the extra upload speeds. There are some questions to be asked, and we have put ours to Sky, mainly relating to price and the standard requirement that voice line rental be placed with Sky to get access to their broadband services."
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