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    Migration from BT/O2 to Sky - major outage and Customer Service lies

    This is a discussion on Migration from BT/O2 to Sky - major outage and Customer Service lies within the O2 / Be Customer Information forums, part of the Sky Broadband help and support category; For information KCI is an abbreviation for, "Keep Customer Informed". It doesn't appear very often on this forum but it ...

    1. #11
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Migration from BT/O2 to Sky - major outage and Customer Service lies

      For information KCI is an abbreviation for, "Keep Customer Informed".
      It doesn't appear very often on this forum but it might be worth adding to the abbreviation database.


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    3. #12
      dragon2611's Avatar
      dragon2611 is offline Sky User Member
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      Re: Migration from BT/O2 to Sky - major outage and Customer Service lies

      Quote Originally Posted by seawright View Post
      For information KCI is an abbreviation for, "Keep Customer Informed".
      It doesn't appear very often on this forum but it might be worth adding to the abbreviation database.
      Also to point out the "Customer" in this case is the CP (Communications Provider, AKA the ISP) not the end user.

     

     
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