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    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


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    1 Visitor Messages

    1. View Conversation
      Hi User05
      Thanks for your help thus far - I have just posted my line errror stats and would really apprecoate it of you could take a look and let me know what you think.
      Thanks
      GaryK
    Showing Visitor Messages 1 to 1 of 1
    About User05

    Basic Information

    About User05
    Sky Broadband Connection:
    Sky Fibre Unlimited
    Sky Router:
    Sagem F@ST 2504n
    Sky TV Equipment:
    Sky+HD box

    Statistics


    Total Posts
    Total Posts
    3,030
    Posts Per Day
    0.78
    Visitor Messages
    Total Messages
    1
    Most Recent Message
    21-11-10 10:20 PM
    Total Thanks
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    General Information
    Join Date
    24-12-08
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    24 Likes

    Page 1 of 2 12 LastLast
    1. gymno
      gymno liked post by User05 On thread : Moved home! ahh 4meg sucks
      I see some staff still believe the horror stories in regards to instability when leaving lines uncapped, when in reality it hardly ever causes issues for anyone. Personally, I would have waited it...
      Liked On: 24-04-13, 11:33 PM
    2. Scubbie
      Scubbie liked post by User05 On thread : Moved home! ahh 4meg sucks
      I see some staff still believe the horror stories in regards to instability when leaving lines uncapped, when in reality it hardly ever causes issues for anyone. Personally, I would have waited it...
      Liked On: 24-04-13, 10:54 PM
    3. NewsreadeR
      NewsreadeR liked post by User05 On thread : Sky support is a joke. No it's not, it's a tragedy.
      Ok, so the Openreach line test is failing and instead of logging it to Openreach like they should, they are escalating it for someone else to do this? If that's correct, then get back on the phone...
      Liked On: 23-01-13, 08:50 PM
    4. Scubbie
      Scubbie liked post by User05 On thread : weird internet connection fault
      Capping speeds way below what is acceptable to fix intermittent sync issues now? I've heard old colleagues complaining about the state of a lot of Sky's support these days, but this just solidifies...
      Liked On: 13-01-13, 01:29 PM
    5. speedyrite
      speedyrite liked post by User05 On thread : Sky discriminating against the Disabled
      I read this more as adhering to data protection law rather than discrimination. Who is the named account holder?
      Liked On: 17-12-12, 10:23 AM
    6. Angel_Rex
      Angel_Rex liked post by User05 On thread : Sky discriminating against the Disabled
      I read this more as adhering to data protection law rather than discrimination. Who is the named account holder?
      Liked On: 17-12-12, 08:16 AM
    7. gymno
      gymno liked post by User05 On thread : Upstream attenuation halved?
      That's correct. SVBN has two 'main profiles' - service and gamer profile. Service profile just means they first select from a drop down menu on the target SNRs (range from lowest being 7dB...
      Liked On: 05-10-12, 05:44 PM
    8. shakey1980
      shakey1980 liked post by User05 On thread : 3 strikes and they're out!
      Ok, so let's sum this up: 1. You've called Sky with a fault; 2. It has been diagnosed on the Openreach network, which obviously requires Openreach to repair; 3. Sky have duly booked Openreach,...
      Liked On: 24-09-12, 01:55 PM
    9. Shonk
      Shonk liked post by User05 On thread : DLM system changed?
      DLM platform was tweaked back in March if I remember right. DLM in a nutshell: - Two modes: profile optimisation ('PO') and monitoring; - Monitors the line 24/7, collates data twice per day; -...
      Liked On: 21-08-12, 09:45 PM
    10. gymno
      gymno liked post by User05 On thread : DLM system changed?
      DLM platform was tweaked back in March if I remember right. DLM in a nutshell: - Two modes: profile optimisation ('PO') and monitoring; - Monitors the line 24/7, collates data twice per day; -...
      Liked On: 21-08-12, 07:38 PM
    11. James_478
      James_478 liked post by User05 On thread : DLM system changed?
      DLM platform was tweaked back in March if I remember right. DLM in a nutshell: - Two modes: profile optimisation ('PO') and monitoring; - Monitors the line 24/7, collates data twice per day; -...
      Liked On: 21-08-12, 07:25 PM
    12. NewsreadeR
      NewsreadeR liked post by User05 On thread : DLM system changed?
      DLM platform was tweaked back in March if I remember right. DLM in a nutshell: - Two modes: profile optimisation ('PO') and monitoring; - Monitors the line 24/7, collates data twice per day; -...
      Liked On: 21-08-12, 07:17 PM
    13. Angel_Rex
      Angel_Rex liked post by User05 On thread : I think Sky are Capping my connection
      Capped on the 2048/416 gamer profile. Ring Sky to amend this.
      Liked On: 06-07-12, 08:48 AM
    14. Shonk
      Shonk liked post by User05 On thread : Gamer Profile Question
      You don't need to be capped to get a 'gamer profile'. They just need to set a suitable profile, something which too many advisors are incapable of doing.
      Liked On: 04-07-12, 12:36 PM
    15. NewsreadeR
      NewsreadeR liked post by User05 On thread : Why would anyone come to these forums for genuine help?
      Most posts on the official forum seem to go like this: - 'Knowledge advisor' doesn't read the original post or replies correctly - Replies thanking for posting, apologising and then copying and...
      Liked On: 15-06-12, 11:43 AM
    Page 1 of 2 12 LastLast
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